Current College Students - Retail Sales - Women's Shoes Sales Associate, Full Time: Brandon
Posted on: June 11, 2019
The Women's Shoes Consultant is responsible for providing an
exceptional shopping experience by demonstrating superior product
knowledge to our Women's Shoes clients and handles all service
experiences with the appropriate level of speed and efficiency. The
Consultant will make our clients the top priority upon arrival,
throughout their visit, and, ultimately, their departure. --The
Consultant will use all selling and informational tools available,
and introduce self-service learnings where necessary, to enhance
our client's selection environment and make Macy's a Women's Shoes
destination of choice.
Macy's uses a scheduling plan that allows our associates to
participate in the creation of their work schedules by managing
availability and identifying preferences. Additionally, during key
events and peak selling times, Macy's may offer additional shifts
to our associates, which they may--pick up using the
self-scheduling tool.-- Details on Macy's schedule options are
available during the interview process.
--- Provide an exceptional customer experience by ensuring the
customer is always the priority.
--- Determine customer needs based on personal features and other
customer preference related factors.
--- Demonstrate knowledge of store products and services to build
sales and minimize returns, including Macy's Loyalty Programs.
--- Suggest additional merchandise to compliment customer
--- Develop product knowledge by reading current vendor tags and
pamphlets and attending training classes in order to communicate it
to the customer.
--- Be proficient in POS and MPOS systems including Search and
Send, My Client and existing tablet apps.
--- Develop a clientele base with the ultimate goal of customers
shopping only at Macy's Women's Shoes.
--- Proactive in assisting customers who are using devices to shop
and compare, whether Macy's devices or their own.
--- Assist customers in all aspects of service fulfillment (i.e.
BOPS) with speed and efficiency.
--- Acknowledge customers In a friendly and helpful manner and
greet when they enter department.
--- Handle returns courteously and professionally; suggest new
merchandise so the customer doesn't leave the store empty
--- Offer to call other locations if merchandise is unavailable
--- Offer to put purchase on customer's Macy's charge account
toward the end of the shopping experience.
--- Reinforce customer's selection and package merchandise with
--- Responsible for achieving sales goals and loyalty goals.
--- Be aware of current promotional events and sales.
--- Maintain good housekeeping and department recovery
--- Adhere to Asset Protection and inventory control and compliance
--- Regular, dependable attendance & punctuality.
--- No specific educational accomplishment is required.
--- Previous selling experience and product knowledge in Women's
Shoes preferred, but not required.
--- Ability to read, write, and interpret instructional documents
such as safety rules, operating and maintenance instructions, and
--- Ability to effectively communicate with customers, peers, and
--- Able to communicate on the telephone with proper etiquette.
--- Basic math functions such as addition, subtraction,
multiplication, and division.
--- Able to use a calculator.
--- Must be able to calculate percentages and ratios. --
--- Must be able to make change using American monetary units.
--- Ability to work as part of a team, or independently with
--- This position involves constant moving, talking, hearing,
reaching, standing for at least two consecutive hours,
--- Involves lifting at least 30 lbs.
--- May occasionally--involve stooping, kneeling, crouching, and
--- Vision abilities include close vision, color vision, depth
perception, and ability to adjust focus.
--- Must enjoy meeting and interacting with customers. --
--- Possess strong sense of urgency and a thirst for learning.
--- Ability to work a flexible schedule, including mornings,
evenings, and weekends, and busy events such as the day after
Thanksgiving, special Big Event days, and the day after Christmas,
based on department and store/company needs.
This job description is not all inclusive. Macy's Inc. reserves the
right to amend this job description at any time. Macy's Inc. is an
Equal Opportunity Employer, committed to a diverse and inclusive
Keywords: Macy's, Brandon , Current College Students - Retail Sales - Women's Shoes Sales Associate, Full Time: Brandon, Sales , Brandon, Florida
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