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Retail Sales Associate - Customer Service - Amazin

Company: Amazing Lash Studio
Location: Brandon
Posted on: May 15, 2022

Job Description:

Job DescriptionAmazing Lash Studio Bloomingdale is a fast-growing lash extension studio located in the Bloomingdale Regency Center on the corner of Bloomingdale & Bell Shoals. We have an immediate opening for a retail sales associate, customer service representative and membership specialist. It's a great opportunity to extend your customer service and sales skills in a spa-like environment. Who are weThe Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication, and excellence so our guests will look and feel AMAZING!Who you areYou are building a career that lets you flex some strong entrepreneurial muscle and you know that what you do makes a difference in the guest experience. You have an inherent desire to learn, connect, and create. Passion to champion a sales culture, deliver a world class guest experience and membership relationship specialist.Lash Consultants Benefits

  • Competitive compensation plan with the potential to make between $9 to $14 per hour depending on membership sales performance
  • Free eyelash services including volume upgrades
  • Membership sales bonus
  • Flexible Hours
  • Discounts on all retail products
  • 401k, medical benefits, and PTO for eligible employees
  • A fun culture where bagel Friday is real
  • Clear career path to grow as a professional
  • Ongoing trainingLash Consultants Responsibilities
    • Promoting and selling Amazing Lash Studio® Membership and retail products to guests
    • Assists Studio Manager with lead generation, prospect to membership conversion and membership retention
    • Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
    • Answers phone calls, book appointments, and enthusiastically greeting guests
    • Assist in administrative tasks including filing and data entry of guests records and surveys
    • Prepare guest records for treatments
    • Participate in special events to promote the studio
    • Maintains cleaning, organizing, and maintenance of lobby and studio public areas
    • Maintains quality service by enforcing organization standardsMust haves
      • You have a passion for customer service and delivering an exceptional experience for guests
      • You integrate fun and joy as a way of being and working (aka you do not take yourself too seriously)
      • You possess an entrepreneurial spirit and continuously innovate to achieve great results
      • You communicate with honesty and kindness, and create the space for others to do the same
      • You lead with courage, knowing the possibility of greatness is bigger than the fear of failure
      • You foster connection by putting people first and building trusting relationshipsLash Consultants Qualifications
        • Customer service oriented
        • Results oriented, metrics driven
        • Sales experience required
        • Basic computer skills
        • Ability to multitask
        • Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
        • Strong verbal and written communications skills
        • Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
        • Must be an excellent organizer and problem solver with strong project management skills
        • Must be able to work flexible days and hours: including nights, weekends, and holidays
        • Millennium Salon Software experience a plusApply today to see if Amazing Lash Studio Tampa Bloomingdale is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!The health and safety of clients and our team members is our top priority. We have implemented new safety protocols and elevated cleaning procedures in accordance with federal and state guidelines for your protection. These include but are not limited to:
          • Customer screening questions
          • Temperature checks
          • The use of personal protective equipment (PPE)
          • Strategic scheduling to allow for sanitizing between appointmentsEach Amazing Lash Studio® location is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Amazing Lash Franchise, LLC (ALF) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners' studios are their employees, not those of ALFS. This is not an offer of employment by ALF. Benefits vary by independently owned and operated Amazing Lash Studio® location. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.

Keywords: Amazing Lash Studio, Brandon , Retail Sales Associate - Customer Service - Amazin, Sales , Brandon, Florida

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