Entry Level Insurance Professional - Sales and Service III
Company: USAA
Location: Land O Lakes
Posted on: April 8, 2021
|
|
Job Description:
Within defined guidelines and framework, provides the Property &
Casualty (P&C) member experience by performing customer
service, sales, and retention activities for one or more USAA
personal line products that occur across multiple contact channels
(i.e. inbound phone calls, email, chat, social media, etc.) to
provide adequate coverage and advice to help ensure members---
financial security and aligns to USAA standards. We are currently
seeking talented Insurance Professionals --- Sales and Service for
future opportunities in 2020 and 2021. Click on link below to watch
USAA's Customer Service Careers Spotlight:
https://www.youtube.com/watch?vi6SPVgJL_Z8 Come join our award
winning team USAA was recently recognized by Forbes-- as one of the
Best Employers in the U.S. and FORTUNE-- magazine highlighted us as
one of the World's Most Admired Companies--. We are proud to
consistently receive outstanding awards and ratings for member
service, employee well-being and financial strength. Everything
that happens at USAA is based on our core values: Service, Loyalty,
Honesty, and Integrity. These are the foundations of how we do
business with our members, as well as how we treat each other.
Identifies and manages existing and emerging risks that stem from
business activities and the job role. Ensures risks associated with
business activities are effectively identified, measured,
monitored, and controlled. Follows written risk and compliance
policies and procedures for business activities. Facilitates the
Property & Casualty (P&C) member experience by answering
inbound phone calls, emails, and/or other contacts from members.
Applies developing knowledge of personal lines insurance to assist
members with foundational to moderately complex quotes, binding new
business, rating, policy, billing, payment, underwriting, contract
and coverage provisions, and premium changes for insurance products
and services. Responsible for the respective trailing documents for
all states. Identifies, assesses and understands member needs and
consistently provides complete and accurate advice and solutions,
including products and services. Provides thorough issue diagnosis
while minimizing transfers, escalations and call backs. Utilizes
the tools and resources available to support members with some
assistance. Effectively operates in a contact center environment
and navigate multiple systems/programs while maintaining an
engaging member interaction that occurs across multiple channels.
Required maintenance of Property & Casualty (P&C) license and
state registrations. TRAINING SCHEDULE Full schedule availability
is needed (Monday) - (Friday), 8:00 AM - 10:00 PM. Training
includes New Employee Orientation, Licensing, Enterprise Knowledge,
Pipeline training and On-the-job-training. You must successfully
complete a training program. USAA training programs include
classroom instruction, computer-based lessons, and instructor-led
activities with systems simulations. Employees attending training
are expected to meet USAA's established standards for performance,
attendance and conduct. WORK SCHEDULE Availability to work 40
hours/week between Monday - Sunday 7:30 am - 12:00 midnight (Local
time) MINIMUM REQUIREMENTS High School Diploma or GED equivalent.
Up to 1 year customer service experience in insurance, financial
services and/or relevant direct customer service and/or sales
experience. Successfully acquire Property & Casualty (P&C)
license and state registrations within 90 days of hire. Strong
interpersonal and communication skills. Ability to prioritize and
multi-task, including navigating through multiple business
applications. Successful completion of a job-related assessment may
be required. PREFERRED REQUIREMENTS 1 year of customer contact
experience in a needs-based sales environment Military Service
Experience in a fast-paced contact center environment 6 months
experience frequently communicating (minimum 60 percent of the
time) with customers by phone, e-mail, and/or face to face. The
above description reflects the details considered necessary to
describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job. At USAA our employees enjoy one
of the best benefits packages in the business, including a flexible
business casual or casual dress environment, comprehensive medical,
dental and vision plans, along with wellness and wealth building
programs. Additionally, our career path planning and continuing
education will assist you with your professional goals.
Compensation: USAA has an effective process for assessing market
data and establishing ranges to ensure we remain competitive. You
are paid within the salary range based on your experience and
market position. The salary range for this position is: $33,280.00
- $49,200.00. Employees may be eligible for pay incentives based on
overall corporate and individual performance or at the discretion
of the USAA Board of Directors. Geographical Differential :
Geographic pay differential is additional pay provided to eligible
employees working in locations where market pay levels are above
the national average. Shift premium will be addressed on an
individual-basis for applicable roles that are consistently
scheduled for non-core hours. Benefits: At USAA our employees enjoy
best-in-class benefits to support their physical, financial, and
emotional wellness. These benefits include comprehensive medical,
dental and vision plans, 401(k), pension, life insurance, parental
benefits, adoption assistance, paid time off program with paid
holidays plus 16 paid volunteer hours, and various wellness
programs. Additionally, our career path planning and continuing
education assists employees with their professional goals. Please
click on the link below for more details. USAA Total Rewards
Relocation assistance is not available for this position.
Opportunity to Work at Home after 6 months of demonstrated
proficiency in the office. All Work at Home connectivity
requirements must be met to work at home. Qualified applicants must
successfully complete a pre-employment background and drug
screen.
Keywords: USAA, Brandon , Entry Level Insurance Professional - Sales and Service III, Sales , Land O Lakes, Florida
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Sales JobsInsurance Sales Agent Description: Role: Insurance Sales Agent br Employment Type: Full Time br Pay: Commission Based - We pay for performance Successful first year agents average pay of nearly 38K in their first year with the second (more...) Company: Kemper Location: Lake Panasoffkee Posted on: 04/20/2021 Sales Associate - Airport Description: Grow With Us br br Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food beverage (more...) Company: Hudson Group Location: Apopka Posted on: 04/20/2021 Licensed Medicare Insurance Agent - Work from home, Great Sales Opportunity Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Clermont Posted on: 04/20/2021 Client Services Representative Description: Job DescriptionWe are expanding and have an opening for a top-performing Customer/Client Services Representative to join our client relations department. With our proven lead system, high compensation, (more...) Company: EYMG Inc Location: Apopka Posted on: 04/20/2021 Licensed Medicare Insurance Agent - Hiring Immediately Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Clermont Posted on: 04/20/2021 Licensed Medicare Insurance Agent - Get Paid 3x Daily, Remote Work from Home Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Winter Garden Posted on: 04/20/2021 Licensed Medicare Insurance Agent - Make Bank in 2021 Selling Medicare Insurance Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Orlando Posted on: 04/20/2021 Insurance Sales Agent Description: Role: Insurance Sales Agent br Employment Type: Full Time br Pay: Commission Based - We pay for performance Successful first year agents average pay of nearly 38K in their first year with the second (more...) Company: Kemper Location: Davenport Posted on: 04/20/2021 Sales Associate - Airport Description: Grow With Us br br Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food beverage (more...) Company: Hudson Group Location: Sorrento Posted on: 04/20/2021 Retail Sales Associate Description: About: br Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back (more...) Company: Macy's Location: Orlando Posted on: 04/20/2021 |