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Information Governance Matter Mobility Analyst

Company: Holland & Knight
Location: Brandon
Posted on: August 6, 2019

Job Description:

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.


The Information Governance (IG) Matter Mobility Analyst coordinates, executes and facilitates digital client data transfers in a key role within the Matter Mobility team. The IG Matter Mobility Analyst will work closely with the Information Governance Supervisor to support the Information Governance Department in data transfers associated with the on-boarding and off-boarding of client matters and related matters.

Key Responsibilities Include:

  • Implement Firm's policies, processes and procedures regarding the transfer of digital client matter records;
  • Transfer digital records to and from the Firm's document management system and other related repositories;
  • Ensure inbound digital records and metadata are correctly classified and assigned to the correct client matter work spaces;
  • Responsible for utilizing FTP server technology, security and encryption controls, metadata structure, database reporting and critical system dependencies;
  • Administer Matter Mobility processes including but not limited to confirmation of all vital documentation, coordinating the attorney review process, and updating the tracking system;
  • Work with various data formats and conversions;
  • Troubleshoot data transfer issues and problem resolution;
  • Special projects and additional duties as assigned and directed by management.


    • Minimum 3+ years of related working experience; law firm familiarity preferred;
    • General knowledge of PC configuration and technical troubleshooting, including familiarity of file systems & formats;
    • Knowledge of legal software and applications (e.g., Milan, iManage, ServiceNow);
    • Knowledge and proficiency in Microsoft Office Suite with the ability to learn and adapt to new technologies;
    • Experience in Client Technical Support;
    • Exceptional written and communication skills, including the ability to effectively communicate results of assigned workload;
    • Knowledge of Information Governance principles and practices preferred;
    • Strong critical thinking and problem solving skills;
    • Excellent troubleshooting proficiency;
    • Attention to detail and quality-focused work along with teamwork, patience, and a desire to help clients and staff;
    • Ability to multi-task in stressful situations;
    • Professional demeanor and strong work ethic.

      Minimum Education:

      • Bachelor's Degree

        Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Keywords: Holland & Knight, Brandon , Information Governance Matter Mobility Analyst, Professions , Brandon, Florida

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