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IT Business Analyst

Company: Holland & Knight LLP
Location: Brandon
Posted on: May 10, 2019

Job Description:

The role of the Business Analyst (BA) is to strive to understand business problems, elicit and analyze requirements, assist in business case development, perform research, and evaluate and propose solutions while collaborating with technical and business teams; both within and outside the context of IT projects.--The BA will contribute to testing, training, change management, and other activities.--A successful BA will ensure that the expected value of an effort is realized to the benefit of the stakeholders and the firm.Please apply to the position on our career site using the link provided.Key Responsibilities Include:Work with technology teams, stakeholders, end users, leadership, and outside experts to identify, evaluate, and design technical and non-technical solutionsGather, document, and prioritize business requirements, assist in developing application design specifications, and develop and execute test plansFacilitate and manage business requests; setting proper stakeholder and user expectationsWork with IT subject matter experts to document business application specifications and assess options, risks, and costsDemonstrate excellent written and verbal communication skills as well as superior listening, critical thinking, problem-solving and probing skills - with subtlety, tact, and diplomacyBuild strong relationships with project stakeholders and serve as a communications hub among business clients, project stakeholders, and the defined solutions teamAssist project stakeholders in communication, training, or change managementOrganize, coordinate, and manage work efforts and/or projectsUse tools for eliciting requirements:--brainstorming/mindmapping, focus groups/interviews, end user observation, process/task analysisCollaborate with team members and other resources to establish creative and effective solutions to business problemsAnalyze and design business processes and workflowsCollaborate with Business Analyst teammates, Enterprise Project Management Office (EPMO), and others in order to establish consistent and efficient work processes including standardizing templates for Business Analyst deliverablesOccasional travel to other officesAdditional duties may be assignedQualifications:Minimum of 5 years of business analysis experienceIn-depth knowledge of the legal industry and software applications including but not limited to iManage Desksite and FileSite, Microsoft Office suite, WorkShare, and SharePointProven communication, interpersonal, and presentation skillsAbility to understand customer needs and expectations, provide excellent client service in direct and indirect manner, and fulfill customer expectationsAbility to understand and develop complex business processes and map workflowsAbility to understand and develop data flow diagramsAbility to successfully interface with personnel at all levels within the firm and to work effectively in a culturally and educationally diverse environmentExperience working directly with end users, vendors, and technical team membersExperience working in geographically diverse (virtual) teamsDetail oriented, analytical and inquisitiveAbility to be self-critical, to offer constructive feedback to and accept direct feedback from othersAbility to adapt to a changing environmentAbility to maintain confidentialityAbility to work both independently or collaboratively, producing all assigned work while adhering to deliverables and deadlinesAbility to manage multiple concurrent objectives or activities, and effectively make judgments in prioritizing and time allocation in a high-pressure environmentFamiliarity with Business Analysis Body of Knowledge (BABOK) preferredInternational Institute of Business Analysis (IIBA) or related certifications preferredKnowledge of Six Sigma, Lean, Unified Modeling Language (UML) and/or similar methodologies and tools preferredMinimum Education:?Bachelor's Degree or equivalent experience

Keywords: Holland & Knight LLP, Brandon , IT Business Analyst, Professions , Brandon, Florida

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