BrandonRecruiter
the smart solution for Brandon jobs

CUSTOMER SOLUTIONS TECH SUPPORT

Company: Mommy Jobs Online
Location: Brandon
Posted on: May 10, 2019

Job Description:

Customer Solutions Tech Support You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! EssentialFunctions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge ofour management systemsvaried product line and installation processes Educate customers on the use ofour management system homesystemsand products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strictattendance/punctualitypolicy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visitmommyjobsonline.comand click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAlice on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Brandon , CUSTOMER SOLUTIONS TECH SUPPORT, Other , Brandon, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Specialty Beauty Advisor - Lanc me - Store 1196- Ulta Beauty
Description: Specialty Beauty Advisor - Lanc me - Store 1196- Ulta Beauty Ulta Beauty takes great pride in continually searching for passionate beauty lovers, with unique qualities and skills, to join our team. We (more...)
Company: Ulta Beauty
Location: Sarasota
Posted on: 05/26/2019

Join Established Gastro Practice In the Sarasota, Florida area!! (Phys
Description: Join Established Gastro Practice In the Sarasota, Florida area Hospital is assisting in the recruitment of a BE/BC Gastroenterologist to join
Company: DOCTORS CHOICE PLACEMENT SERVICES, INC.
Location: Sarasota
Posted on: 05/26/2019

F/T - P/T Reps Wanted
Description: Be part of a Health Benefit Discount company and assist people to save on their Healthcare needs
Company: IBO Benefits
Location: Sarasota
Posted on: 05/26/2019


$16-$35+/Hour Work from Home Jobs Hiring: (Positions Open)
Description: No Experience Needed.
Company: WorkFromHome.FindDreamJobs.com
Location: Sarasota
Posted on: 05/26/2019

Independent Contractor - Work from Home
Description: We are America's largest number one healthcare benefits provider, helping people save up to 80 on their
Company: Ameriplan
Location: Sarasota
Posted on: 05/26/2019

Get paid to shop, help people save time - Sarasota
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Sarasota
Posted on: 05/26/2019

Outpatient Primary Care Positions in Southwest Florida - Sarasota area
Description: Outpatient Primary Care Positions in Southwest Florida - Sarasota area Medical Center
Company: DOCTORS CHOICE PLACEMENT SERVICES, INC.
Location: Sarasota
Posted on: 05/26/2019

Online ESL Teacher
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Sarasota
Posted on: 05/26/2019

Certified Nursing Assistant / Geriatrics - Sarasota
Description: Certified Nursing Assistant / Geriatrics Description: A beautiful Assisted Living Facility located a short drive from gorgeous Siesta Key is looking for motivated, caring, professional CNAs. Must have (more...)
Company: Accountable Healthcare Staffing
Location: Sarasota
Posted on: 05/26/2019

Online English Tutor
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Sarasota
Posted on: 05/26/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Brandon RSS job feeds