Receptionist (0464)

Company: Southwest Florida, Inc.
Location: Brooksville
Posted on: March 19, 2023

Job Description:

Work for Our Water Resources.

Help protect one of Florida's most vital resources - water - with a career at the Southwest Florida Water Management District (District).

The District is a government agency whose mission is to protect water resources, minimize flood risks, and ensure the public's water needs are met. We serve a population of nearly 6 million people in west-central Florida as directed by state law.

Join our Communications & Board Services Bureau

Here is your opportunity to serve as the Brooksville Headquarters' main point of contact for internal and external customers and incoming calls. You will be responsible for general switchboard duties, including routing calls correctly and providing basic information. This position also includes additional administrative functions and record keeping. The Receptionist is also responsible for special projects such as coordinating the District's Speakers Bureau program and providing additional support to the Communications and Board Services Bureau as needed. You'll have the chance to work with a wide range of teams in this promising position, each of which play a vital role in our efforts to preserve our most valuable natural resources. Using your expertise, you'll play an important role in enhancing the results to ensure a brighter future for the environment of Florida.

For helping to maintain our valuable water resources, we offer:

• Florida retirement system/retirement benefits
• Deferred compensation
• Work-life balance
• 9 paid holidays
• Generous vacation and sick leave
• Medical, dental and vision insurance
• Basic and voluntary life and AD&D insurance
• Long-term disability
• Supplemental insurance
• Health savings & flexible spending accounts
  • Prescription drug coverage & mail order program
  • Employee assistance program
  • Legal and identity theft protection
  • Wellness program
  • Public service loan forgiveness qualified employer
  • Tuition reimbursement
  • State adoption benefit program qualified employer
  • Training and development resources
  • Innovative projects
  • Advanced technologies
    
    Compensation:Administrative Support Specialist 2 $27,331.20 - $30,553.06
    Administrative Support Specialist 3 $29,681.60 - $33,000.00
    
    The starting salary range are included for the Administrative Support Specialist profile which reflects the minimum to approximately 20.3% of the respective pay grades. The starting salary will be based on the education and experience of the successful candidate. The District conducts annual performance evaluations that may award applicable pay increases based on positive employee performance.
    
    Essential Functions
    • Welcome and log guests and notify staff of appointment arrivals
    • Clearly communicate in both spoken and written forms
    • Enthusiastic, professional and able to handle frustrated customers
    • General switchboard duties of routing calls correctly and independently solving problems and questions
    • Maintain lobby and restock educational materials
    • Coordinate the District's Speakers Bureau Program; including serving as the District representative to outside groups and securing a speaker for special events and other requests
    • Monitor the Speakers Bureau email account and calendar to oversee volunteer and speaking engagement requests
    • Maintain inventory tracking of visitor badges
    • Maintain database of staff and departmental phone numbers
    • Provide assistance to the Communications and Board Services Bureau as needed Working Conditions
      
      Physical, Visual Acuity Requirements:Sedentary Work, Close Acuity, Fingering, Grasping, Talking, Hearing, Repetitive Motion.Work activity is primarily sedentary with ability to perform continuous repetitive tasks (to include keyboarding) with one or both hands. This position requires the ability to continuously lift and carry objects up to 10 pounds, frequently lift and carry up to 20 pounds, and occasionally lift and carry up to 70 pounds. Must be able to frequently bend and reach above shoulder level; with the occasional need to squat, crawl or climb. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      
      Employee may be subject to call-in outside of regularly scheduled work hours, or required to be on call, including on nights, weekends or holidays, to respond to emergency management activities or other incidents requiring rapid response in support of District operations.
      
      Required Credentials for Receptionist Opportunity
      
      Administrative Support Specialist 2
      • High school diploma or equivalent
      • Two (2) years related work experience in customer service, receptionist and/or administrative work experience
      • Valid driver's license Administrative Support Specialist 3
        • High school diploma or equivalent
        • Three (3) years related work experience in customer service, receptionist and/or administrative work experience
        • Valid driver's license Preferred Credentials for Receptionist Opportunity
          • Experience operating multi-line phone system or Microsoft Teams Voice
          • Microsoft Office Suite, including Outlook, experience
          • Experience working for a governmental agency/public entity
            Application Process
            
            The District will determine eligibility for employment solely from the information provided on a District employment application. All applicants are required to complete, in full, a District employment application. Any application that is not complete will not receive consideration for the position. A resume will not be considered as a substitute for the information requested on the application for purposes of qualification.
            
            Additional Details
            
            This position is typically scheduled to work 40 hours per week, Monday to Friday, out of the Brooksville, FL office. This position is eligible for overtime for hours worked over 40 hours, in a week.
            
            Travel Required
            
            Yes. Some travel, using District vehicle, within District's coverage area.
            
            Accepting applications until March 6, 2023 at 4:00 PM
            
            About Us
            
            Managing the water resources for west-central Florida, our district includes approximately 10,000 square miles of territory spanning 16 counties and serving more than 5 million residents. Established in 1961 as a flood-protection agency, our objective is to meet the needs of current and future water users, protect and preserve our water resources, manage the water supply, protect water quality, and preserve water-related functions.
            
            Apply Now
            
            The District prides itself on providing a positive work flexible environment that engages and supports our employees. This could be the opportunity of a lifetime. Click on the link to apply and put yourself to work for our water resources.
            
            #WorkForOurWater
            
            Equal Employment Opportunity/Veterans Preference/Drug-Free Workplace/Tobacco Free Campuses.
            
            All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, or medical condition. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge and abilities, and the feasibility of any necessary job accommodation(s).
            
            The Southwest Florida Water Management District (District) does not discriminate on the basis of disability in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the District to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to (352) 796-7211 or 1-800-423-1476 (FL only), ext. 4747; or email ADACoordinator@WaterMatters.org. If you are hearing or speech impaired, please contact the agency using the Florida Relay Service, 1-800-955-8771 (TDD) or 1-800-955-8770 (Voice). In the event of a complaint, please follow the grievance procedure located at WaterMatters.org/ADA.
            
            The District participates in E-Verify employment eligibility verification. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
            
            The District will not sponsor applicants for work visas.

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