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Morning Welcome Center Security Officer (Part-time)

Company: HEI Hotels
Location: Wesley Chapel
Posted on: March 18, 2023

Job Description:

The award-winning Saddlebrook Resort has made a name for itself as an unforgettable meeting and vacation destination, as well as one of the nation's preeminent training facilities for tennis and golf athletes. The resort rests on 480 acres of rolling terrain surrounded by lagoons and cypress trees. Saddlebrook boasts 540 suites; a variety of exceptional restaurants and lounges; an extensive offering of recreational space including 43 tennis courts, two golf courses, and multiple pools; European-style spa; and an event and conference center with over 95,000 square feet of versatile meeting space. Even more unique, this resort is home to Saddlebrook Preparatory School which is a fully accredited, high-level college preparatory program catering to students grades 3 through 12. Housing, dining, golf and tennis training, academics, and recreational activities all take place inside a nature preserve within a secure, gated community.
Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.
Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
The Welcome Center Associate provides a focal point for welcoming resort associates, community residents, and vendors. The Welcome Center officer is a member of our security team and helps regulate traffic coming into the community and ensures safety of the guests and residents.



  • Assist with visitor and vendor inquiries and provide directions to the resort and many different opperations on the grounds.


  • check in new visitors and provide visitor passes when needed


  • Requires verbal communication using pager and two way radio, bending, stooping and kneeling.


  • Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.


  • Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property.


  • Watch for suspicious persons entering and exiting the property. Promote safe work practices.


  • Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.


  • Comply with attendance rules and be available to work on a regular basis.


  • Perform any other job related duties as assigned.


  • Maintain a professional appearance and manner at all times.


  • Can communicate well with guests.


  • Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.


  • Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.


  • Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.


  • Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.


  • Ability to perform tasks requiring bending, stooping, kneeling and standing for long periods of time.


  • Ability to perform duties within extreme temperature ranges with or without reasonable accommodation.


  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
    For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ---through EyeMed. ---Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
    Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    Requisition ID: 2023-36540
    FLSA Status: Non-Exempt
    Street: 5700 Saddlebrook Way
    Location Description: The award-winning Saddlebrook Resort has made a name for itself as an unforgettable meeting and vacation destination, as well as one of the nation's preeminent training facilities for tennis and golf athletes. The resort rests on 480 acres of rolling terrain surrounded by lagoons and cypress trees. Saddlebrook boasts 540 suites; a variety of exceptional restaurants and lounges; an extensive offering of recreational space including 43 tennis courts, two golf courses, and multiple pools; European-style spa; and an event and conference center with over 95,000 square feet of versatile meeting space. Even more unique, this resort is home to Saddlebrook Preparatory School which is a fully accredited, high-level college preparatory program catering to students grades 3 through 12. Housing, dining, golf and tennis training, academics, and recreational activities all take place inside a nature preserve within a secure, gated community.
    Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.
    Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
    We value U.S. military experience and invite all qualified military candidates to apply.

Keywords: HEI Hotels, Brandon , Morning Welcome Center Security Officer (Part-time), Other , Wesley Chapel, Florida

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