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Customer Service Representative

Company: FreightCenter Inc
Location: New Port Richey
Posted on: November 26, 2022

Job Description:

*Job Description: *

In this career, you will connect with clients that ship on a daily/monthly basis and educate them on how to utilize freightcenter.com. In the eyes of your clients, you are their #1 shipping solution, making sure their shipment is picked up and delivered in a timely manner. In result, creating long-term customer relationships and repeat business.

*Responsibilities: *

* Handle a high volume of inbound/outbound calls with an emphasis on service to our clients.
* Customers need answers! Be sure you can: Clarify, Research, and provide information to resolve the customers concerns.
* Sometimes the client's needs to hear it from someone else; Restate the issue, explore options and implement solutions for customer satisfaction.
* Present new features to clients when necessary and explain the benefits.
* Properly maintain shipments by entering complete and accurate client information and updating when necessary.
* Be the liaison between our sales department and clients

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Schedule:
* 8 hour shift

Work Location: One location%58047475%

Keywords: FreightCenter Inc, Brandon , Customer Service Representative, Other , New Port Richey, Florida

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