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House Attendant

Company: Mainsail Lodging & Development
Location: Wesley Chapel
Posted on: September 22, 2022

Job Description:

The Residence Inn by Marriott Wesley Chapel is located on the 120-acre campus of the Wiregrass Ranch Sports Campus of Pasco County. -Our hotel provides more space and more flexibility, so our guests can travel the way they love to live. Featuring 128 spacious suites with full kitchens, expansive outdoor spaces, an on-site market, and a robust, daily hot breakfast create a homelike atmosphere. Skybox, the only rooftop bar in Wesley Chapel, features spectacular views, refreshing beverages and small plates.Learn more at Job Summary:House Attendant will be responsible for assisting the housekeeping team with their everyday operational materials, cleanliness, and amenities to ensure exceptional service to all guests that is consistent and continually in accordance with the Marriott standards under the franchise of Mainsail Lodging & Development. - -Essential Functions:

Strip the rooms in preparation for cleaningEnjoy having FUN with the willingness to help othersAcknowledge guest in all public spaces with a warm and friendly greetingDistribute the necessary items to the assigned housekeepersClean and organize all hotel public spaceTake care of any guests special requests for pre-arrival e.g., foam pillows, extra towelsSweep and/or vacuum hallways dailyClean inside the elevators and polish elevator tracks and landingsMaintain storage closets in order and keep par levels to standardKeep stairwells and ice machine areas free from debris Follow scheduled shifts and follow break and lunch requirementsDeep clean on rotational schedule Assist Housekeeping Manager/Supervisor with VIP arrivalsReport any light outages, broken equipment, or room disparities to manager paying close attention to hallway areasAssist guest with any special requestsAbility to communicate with manager on inventory needs e.g., amenities, pillowcases, bed linen, robes, etc.Professional communication while using technology Respect all guests, team members, and management by maintaining a positive, friendly attitudeAbility to interact with guests and share hotel knowledge using personalization, such as using the guests nameMaintain guest confidentiality following all hotel procedures Report any suspicious activity or unusual items in roomReport any irregular behavior from guests in public areas and/or in roomsAbility to take initiative and handle assignments with limited supervisionFollow all hotel policies and procedures as outlined in the team member handbook -Qualification Standards:Education & Experience
Previous hospitality experience preferredPrevious cleaning experience preferredExcellent customer service skillsExcellent communication skills, both verbal and writtenAbility to use technology e.g. tablets, iPads - -Physical Demands
Ability to stand for extended periods of timeAbility to squat and bend Ability to communicate clearlyCorrected vision to normal rangeAbility to work long hours as neededAbility to lift / push / pull 50 lbs. -Mental Demands
Make sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the office, the hotel, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high-pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryMainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.

Keywords: Mainsail Lodging & Development, Brandon , House Attendant, Other , Wesley Chapel, Florida

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