BrandonRecruiter Since 2001
the smart solution for Brandon jobs

Community Representative I

Company: Sentry Management
Location: New Port Richey
Posted on: May 17, 2022

Job Description:

Job Description Sentry Management, Inc. a leader in the Community Management Industry is seeking a Community Representative for our New Port Richey Division. The Community Representative I is responsible for providing administrative and community management support for all division community managers and the division as a whole. Duties may vary from accounting, customer service, general office work, and administration of internal office processes to attending board meetings and providing support to communities as directed. The Community Representative I maintains policies, standards, and practices and ensures adherence to Sentry's Goals, Value, and Service Standard of our Foundation Principles. ADMINISTRATIVE RESPONSIBILITIES:

  • Assist and support Community Managers as required.
    • Create, maintain, and enter information into databases.
    • Respond to requests, emails, and calls in a reasonable amount of time
    • Provide written reports regarding site visits and other community items
      • Complete forms in accordance with company procedures.
      • Prepare conference or meeting materials, such as flyers or agendas.
      • Provide services to customers, such as order placement or account information.
      • Manage projects or contribute to committees or team work.
        • Track vendor insurance and W9s.
        • All other duties as assigned. CUSTOMER SERVICE RESPONSIBILITIES
          • Promotes Foundation Principals at all times and maintains a positive and respectful work environment
          • Approaches work daily with a positive "Can-Do" strategy.
          • Ensures that all incoming telephone calls are courteously and efficiently handled and that messages are accurately documented
          • Manages the scanning process of invoices into the Accounts Payable system for ensuring data entry and Manager review, COA assignment, and approval
          • Serves as a Helpful Expert in exceeding customer expectations on a regular basis COMMUNITY MANAGEMENT RESPONSIBILITIES (as assigned)
            • Assist with preparation of and participate in annual and other meetings, including mailings and notices
            • Manage vendor proposals, contracts review and renewal, and prepare bid comparisons
            • Manage architectural requests and approvals
            • Maintain and understand all documents, rules and regulations, and conduct legal research as needed
            • Coordinate with other employees such as janitorial, maintenance, and administrative
            • Answer routine questions from and troubleshoot issues with owners, tenants, guests, staff, and vendors along with assigned CAM
            • Disseminate communications information
              • Identify and record violations of association governing documents
              • Manage maintenance request from homeowners and board
                • Support in managing homeowner calls and requests
                  • Sustain maximum client satisfaction
                    • Complete and update guest forms, registrations, and access information
                    • Collect all invoices and code for payment, and follow-up on monthly assessments due
                      • Attend Board meetings, take notes and prepare meeting minutes for Board review and approval and record in CommunityPro┬«; provide to division leader as required
                      • Review late notices and A/R reports with regard to ongoing delinquencies REQUIREMENTS
                        • Licensed to operate a motor vehicle with a clean driving record
                        • Ability to sit or stand for long periods of time
                        • Ability to operate a personal computer and basic office equipmentBENEFITS
                          • Medical, Dental and Vision
                          • Short and Long-Term Disability
                          • Life and AD&D
                          • Paid Vacation
                          • Paid Sick/Personal Days
                          • 10 Paid Holidays
                          • 401(k)

Keywords: Sentry Management, Brandon , Community Representative I, Other , New Port Richey, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Brandon RSS job feeds