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Spa Supervisor

Company: Saddlebrook Resort
Location: Wesley Chapel
Posted on: May 15, 2022

Job Description:

Overview

Provide management of The Spa, effectively scheduling and implementing the spa's resources to support consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits.
Responsibilities


- Scheduling of spa staff to ensure quality guest service and maximization of profits based on business levels.
- Provide input regarding staffing re: interviewing, hiring, training, motivating, and recommendations re: performance evaluations based on staff interactions and observed performance.
- Communicate both verbally and in writing to provide clear direction to staff.
- Take direction from Director and Manager re: business levels and hotel occupancy and recommend staffing adjustments accordingly.
- Provide support in fielding guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
- Adhere to established budgeting, forecasting, cost and inventory controls.
- Be available and able to assist in all aspects of front desk and attendant operations as needed based on business needs.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.

Keywords: Saddlebrook Resort, Brandon , Spa Supervisor, Other , Wesley Chapel, Florida

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