Certified Medical Assistant AdventHealth Medical Group Zephyrhills

• Encourages and demonstrates teamwork by pulling charts, following up on radiology and lab results, answering phones, communicating with patients.
• Demonstrates care for one another by working all areas, open to change, sensitive to department needs, effectively participates in conflict resolution/problem solving.
• Collaborates with office staff on marketing efforts
• Communicates effectively with staff to ensure efficient patient flow.
• Performs front office responsibilities as assigned.
• Demonstrates good communication skills respectfully and courteously when interacting with patients, co-workers, physicians, and colleagues within department.
• Pulls and preps next-day patient charts. Ensures all labs, scan results, etc. are available day of visit. Passes key information to doctors/clinicians and front office in a timely manner.
• Coordinates with doctor, personnel, lab and radiology companies to schedule procedures and ensure efficient processes.
• Maintains efficient patient flow, exam room prep and addresses all doctors’ requirements.
• Demonstrates knowledge of office medical equipment and assists doctor.
• Maintains timely communication with patients re: surgery, scripts, testing.
• Prevents casual overtime at all times and completes work in a timely manner.
• Assists in controlling supplies and maintains inventory weekly.
• Enters charges for daily reconciliation
• Maintains efficiency in patient work-up flow and triage responsibilities.
• Maintains accurate legible documentation of patient medications and messages, sample meds, and pharmacy documentation.
• Identifies problems that may affect patient safety and efficiency in department.
• Demonstrates knowledge and compliance of Hospital guidelines and regulatory requirements.
• Keeps current with new technology and updates on care and medications.
• Contributes to the growth of the practice by managing patient flow and recommending follow-up visits if needed.
• Assists office staff with marketing mailings, phone calls.

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