Retail Customer Service
Company: Value Pawn and Jewelry - EZCORP Inc
Location: Brandon
Posted on: January 14, 2021
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Job Description:
Hiring immediately for Retail Sales Associates / Retail Customer
Service!EZCORP family of brands, which includes EZPAWN, Value Pawn,
and more, is a leading provider of pawn loans in the United States
and Mexico. We are passionate about customer service and our Team
Members. We are currently hiring for Retail Customer Service
Representatives (Pawn Broker) and we would love to have you join
our team.EZCORP provides our full-time Team Members with a
comprehensive benefits package to help you achieve your optimal
work/life balance.Working for EZCORP is not just a job; it is a
career! We offer a structured career path to give you an
opportunity to enhance your skills in a fun and fast paced
environment.Our positions offer competitive pay based on experience
with an opportunity to quickly increase your pay and position!*
Start your career as a Trainee in our 5-week paid training program
and earn a $.50 raise and promotion to Pawnbroker upon completion
of the program* Continue to grow your skills by entering our
Pawnbroker Certification Program and earn an additional $1/hour*
Excel and explore opportunities to promote to the Lead Pawnbroker
(Shift Manager) position* Follow the Career Path and apply for a
Store Manager in Training position which includes a 12-week
training program to build the foundation to run your own storeIn
addition to a great career, here are some of the other things we
offer our Team Members:* Competitive Wages* Monthly UNCAPPED Bonus
Potential Paid on Store and Individual Performance* Comprehensive
Health Insurance Package* Great Working Hours* 401(k) with Company
Match* Generous Paid Time Off* Holiday Pay* Store DiscountHeres
what you can expect as a Retail Customer Service Representative
(Pawn Broker):This role will give you the opportunity to interact
with customers daily, helping with sales and enjoying the give and
take of coming to a mutually satisfying agreement regarding pawn
items such as jewelry, electronics, musical instruments, and more.
As part of our Customer Service team in our stores, you will
provide a friendly, courteous, and respectful environment that
continues to set EZCORP apart from the competition. Other Customer
Service duties include, but are not limited to:* Providing
excellent customer service by greeting customers, interacting with
customers in person and on the phone* Processing sales, loans, and
extensions* Performing opening and closing store
proceduresRequirements for the Customer Service Representative
(Pawnbroker) role include:As a member of our customer service team
you must be self-motivated with a positive and outgoing personality
and a strong work ethic. Excelling at customer service and
relationship building will take you far in your career with EZCORP.
Additional requirements for the role include:* High school diploma
or GED* Minimum 1 year of customer service experience, cashier, or
retail experience* Excellent communication and interpersonal
skills* Work well independently and as member of a team* Ability to
multitask* Able to pass a criminal background check and drug test*
Adhere to all Company policies, procedures, and regulations*
Knowledge of commonly pawned items, such as tools, jewelry,
firearms or electronics, a plus* Sales background, a plus*
Bilingual, a plusBrand: Value Pawn and JewelryAddress: 1809 W.
Brandon Blvd. Brandon, FL - 33511Property Description: B1125
Brandon 1809 W. Brandon Blvd.Property Number: B1125
Keywords: Value Pawn and Jewelry - EZCORP Inc, Brandon , Retail Customer Service, Other , Brandon, Florida
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