Help Desk IT Support

Company: Robert Half
Location: Brandon
Posted on: March 18, 2020

Job Description:

Description We are seeking a Help Desk IT Support Rep to join our client's team located in Tampa, FLYou will resolve computer and/or network-related issues for your customers.Responsibilities:--- Provide technical assistance with computer hardware and software--- Resolve issues for clients via phone, in person, or electronically--- Recommend hardware and software improvements--- Track customer issues and resolutions Requirements --- 2 or more years with previous experience in IT, customer service, or other related fields--- 3 or more years' experience installing, configuring and supporting network equipment including routers, switches, Wireless AP. Experience with L2/L3 switches. (Cisco preferred)--- Strong working level knowledge of IP Networking. Routing protocols (OSPF, BGP), QoS, TCP/IP, VLAN's, T1/DS1.--- Ability to build rapport with clients and team members--- Hands-on experience with monitoring, network diagnostic and network analytics tools--- Strong troubleshooting and critical thinking skills--- Positive and detail oriented demeanor Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. - provided by Dice

Keywords: Robert Half, Brandon , Help Desk IT Support, Other , Brandon, Florida