Telecom Operator

Company: HCA Healthcare
Location: Brooksville
Posted on: January 24, 2023

Job Description:

Description At HCA Healthcare, we are all caregivers. Your ability to make a difference with our patients is at the foundation of all that we do. For over 50 years, HCA has been committed to our patients and to our employees. If you are interested in joining a team where patient focus is number one, apply now! HCA Florida Oak Hill Hospital is the largest medical facility in Hernando County, recently completing a major expansion, bringing its bed total to 280 and adding its popular obstetrics program, The Maternity Suites. The hospital is one of the area's largest private employers, and offers Hernando County's only comprehensive cardiovascular surgery program and one of the most advanced robotic assisted surgical systems. The hospital launched GME a few years ago which continues to expand and now includes family medicine, internal medicine and transitional year programs. Oak Hill has achieved several distinctions including: first in the nation to have achieved 100% board certified emergency nurses; first Florida hospital and two-time recipient of the Lantern Award by the Emergency Nurses Association; 24/7 intensivist critical care coverage in its 36 bed ICU; certified Advanced Primary Stroke Center comprehensive Women's Imaging Center with digital mammography; accredited Comprehensive Community Cancer Program and orthopedic & Spine Institute. HCA is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Transporter to help us reach our goals. Unlock your potential here! We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program and an employee stock purchase program. We would love to talk to you about this fantastic opportunity. The PBX Operator/Telecomm Operator responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.

• Answers multiple incoming telephone lines.
• Obtains necessary information and transfers calls to correct extensions.
• Provides information to callers as appropriate.
• Performs overhead paging.
• Monitors all alarms located in PBX and notifies appropriate personnel as required.
• Responds quickly and accurately to disaster and emergency situations as required, remaining calm.
• Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc.
• Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.
• Assist with maintaining cleanliness, safety and security of the PBX area.
• Maintains confidentiality, security and integrity of patient and organizational data.
• Ensures release of information is consistent with all privacy policies.
• Orients and mentors new staff members
  
  • Experience in customer service position.
  • Previous PBX experience is desirable.
  • Ability to fluently speak and understand English.
  • Previous experience in hospital setting preferred.
  • Ability to perform calmly, competently and quickly in emergency situations.
  • Customer service abilities.
  • Ability to perform work that requires frequent standing, bending, reaching and some lifting.

Keywords: HCA Healthcare, Brandon , Telecom Operator, IT / Software / Systems , Brooksville, Florida