BrandonRecruiter Since 2001
the smart solution for Brandon jobs

Customer Service Delivery Tech Expert - Part-Time

Company: Asurion
Location: Brandon
Posted on: October 9, 2019

Job Description:

Customer Service Delivery Tech Expert - Part-Time?

$18/HrMileage ReimbursementMonthly Phone StipendHours: 3:45 p.m. ? 9:00 p.m.Forward Stocking Location:? Tampa, FL 33605
Our team of Experts keeps our customers connected by bringing replacement devices and in-person tech support directly to them wherever they are ? home, office, or even a local coffee shop. Our Experts help customers set up their devices with things like email, apps, and basic troubleshooting while delivering our award-winning, personalized customer resolution experience.?

What you?ll be doing:
When a customer?s device is lost, broken, or stolen, we provide a replacement device within 24 hours, plus premier tech support to get them up and running again.

  • Provide in-person device setup and tech support for customers? smart phones, tablets and/or other consumer electronics.
  • Resolve operational issues on customers? devices, other equipment, and connectivity while offering education and device optimization suggestions.
  • Meet with customers face-to-face at the customers? home location
  • Learn details of Smart Home Support and gain an?understanding of each customer?s technology in order to suggest protection/tech support solutions based on their needs.
  • Meet or exceed key performance indicator metrics for performance measurements and sales goals
  • Travel daily to and from the Forward Stocking Location and several customers? locations throughout a designated region.
  • Drive own vehicle safely and responsibly to and from customer locations in a variety of situations including heavy traffic and inclement weather.?If you?re a good fit for the job, you?ll be able to:?
  • Offer customers a value-added experience with premier customer service through relationship and rapport building
  • Quickly identify and resolve technical issues ]
  • Demonstrate empathy and assurance for the customer throughout the in-person session
  • Utilize tools and resources to solve technical problems in a fast-paced environment.
  • Ability to proactively adapt communication to the customers? technical skill level.??Qualifications
    • Prior experience in retail sales or customer service is preferred
    • High school diploma required.
    • Must have a valid driver's license and satisfactory driving record with at least 1 year of driving experience.
    • Able to drive your own vehicle to and from the Forward Stocking Location and In-Home appointments up to 120 miles.
    • Able to sit or stand for long periods of time (up to 2 hours).?
    • Able to interact with a customer?s technology throughout their home.
    • Able to interact face-to-face with Customers in their homes for extended periods of time.
    • Able to lift a minimum of 30 pounds.
    • Comfortable with exposure to dogs, cats and other pets that may be present in the customers? homes. CUS23906 - Brandon - Florida - US - 2019/09/23

Keywords: Asurion, Brandon , Customer Service Delivery Tech Expert - Part-Time, Hospitality & Tourism , Brandon, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Concierge Bell Srvcs Manager
Description: SUMMARY The main purpose of this position is to oversee the Guest Relations operations and to partner with the Front Office and other departments to exceeds our guests expectations. DUTIES Oversees the (more...)
Company: Westgate Resorts
Location: Orlando
Posted on: 10/23/2019

Multi-Unit Team Leader
Description: Are you a passionate people leader, capable of managing multiple offices Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests H R Block is (more...)
Company: H&R BLOCK
Location: Lakeland
Posted on: 10/23/2019

Customer Service (Remote)
Description: Inbound Customer Service Remote We are looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone (more...)
Company: Mommy Jobs Online
Location: Orlando
Posted on: 10/23/2019


Line Cook Prep Cook Sushi Chef Dishwasher Baker Cocinero de Linea Preparador Lavaplatos Panadero
Description: Hillstone Winter Park is currently seeking exceptional candidates to join our culinary team. We are searching for friendly, energetic, highly-motivated individuals who will
Company: Hillstone
Location: Winter Park
Posted on: 10/23/2019

Travel Agent
Description: Seeking highly trained, reasonably experienced
Company: Continuing Education, Inc.
Location: Tampa
Posted on: 10/23/2019

Package Delivery Driver
Description: UPS is accepting applications for temporary, seasonal full-time Package Delivery Drivers. This is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages (more...)
Company: United Parcel Service
Location: Apopka
Posted on: 10/23/2019

Spectrum Retail Sales Associate
Description: Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed (more...)
Company: Spectrum
Location: Ocoee
Posted on: 10/23/2019

Package Delivery Driver
Description: -Package Delivery Drivers: 21.00 x2F Hour and up, depending on location and shiftUPS is accepting applications for temporary, seasonal full-time Package Delivery Drivers. This is a physical, fast-paced, (more...)
Company: United Parcel Service
Location: Mount Dora
Posted on: 10/23/2019

Spectrum Retail Sales Associate
Description: Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed (more...)
Company: Spectrum
Location: Oviedo
Posted on: 10/23/2019

Delivery Driver
Description: We are Aaron's - an industry leader in the salesand lease-to-own retailer known for quality brand names and superior customerservice. We provide our team members the opportunity to reach their fullpotential (more...)
Company: Aarons
Location: Tampa
Posted on: 10/23/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Brandon RSS job feeds