pOpshelf DEPT MGR - DG MKT
Company: Dollar General
Location: Thonotosassa
Posted on: May 27, 2023
Job Description:
Company Overview
Dollar General Corporation has been delivering value to shoppers
for more than 80 years. Dollar General helps shoppers Save time.
Save money. Every day. - by offering products that are frequently
used and replenished, such as food, snacks, health and beauty aids,
cleaning supplies, basic apparel, housewares and seasonal items at
everyday low prices in convenient neighborhood locations. Dollar
General operates more than 18,000 stores in 47 states, and we're
still growing. Learn more about Dollar General at
www.dollargeneral.com.
Job Details
GENERAL SUMMARY:
The pOpshelf Department Manager ensures a clean, well-organized
pOpshelf department while assisting the DG Market team in creating
a customer first store culture through exceptional store standards
and team engagement. In the absence of and at the direction of the
Store Manager, the pOpshelf Merchandise Manager assists with
supervision of store employees, management and presentation of
pOpshelf department, completion of paperwork and preparation of
deposits. The pOpshelf Merchandise Manager also performs stocking
and cash register functions and performs other duties as necessary
to maximize profitability and customer satisfaction while
protecting company assets and reducing losses.
DUTIES & RESPONSIBILITIES: -
- Provides superior customer service to exceed the customer's
expectations; greets and assists customers, and operates cash
register and scanner to itemize the customer's purchase.
- Assists the Store Manager in creating and supporting a customer
first store culture.
- Model product knowledge and selling techniques to enhance the
customer experience. Help facilitate and maintain a safe, clean and
well-organized store environment that delights our customers and
employees.
- Facilitates merchandising the store in a manner that is
appealing to customers and retains customer excitement to shop at
pOpshelf.
- With the assistance of Company merchandising guidelines,
rotates product to create eye-catching displays to drive
sales.
- Possess knowledge of and educate store team on pOpshelf
products engage customers and provide a differentiated, easy, and
fun shopping experience.
- Maintains daily and weekly cleaning checklists to provide a
superior customer shopping experience.
- Ensures condense and reset standards are maintained
consistently each day to provide a clutter free customer shopping
experience.
- Opens and closes the store a minimum of two days per
week.
- Assists the Store Manager with scheduling employees, providing
adequate training for employees to ensure pOpshelf brand is upheld
and in compliance with company policies and procedures.
- Follows company work processes to manage merchandise, including
receiving, unpacking, stocking, restocking and rotating merchandise
on shelves and building merchandise displays.
- Assists in maintaining accurate inventory levels by controlling
damages, markdowns, scanning, paperwork, and facility
controls.
- Assists in implementation and maintenance of plan-o-zones;
ensures merchandise is presented according to established practices
and Store Manager direction.
- Assists in ensuring financial integrity of the store through
strict cash accountability, key control, adherences to company
security practices and cash control procedures; authorize and sign
for refunds and overrides, count register tills, and deposit money
in bank.
- Assists customers in self-checkout process at multiple register
terminals simultaneously.
- Assists with management of the store at the direction of and in
the absence of the Store Manager
Qualifications
KNOWLEDGE, SKILLS, & ABILITIES: -
- Ability to perform mathematical calculations such as addition,
subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cash
accountability and deposit control.
- Ability to perform cash register functions and operate other
tools to generate reports. (e.g. HHT, self-checkout, store
computer, etc.).
- Knowledge of cash, facility and safety control policies and
practices (deposits, store keys, etc.)..
- Effective interpersonal and oral & written communication
skills.
- Ability to read and interpret documents such as diagrams,
safety rules, operating and maintenance instructions, and
procedures manuals.
- Knowledge of and willingness to comply with company policies
and procedures as outlined in the Standard Operating Procedures
manual, Employee Handbook, and company communications.
- Ability to develop and maintain organization and to attend to
detail.
- Ability to solve problems and deal with a variety of
situations.
- Ability to interface with store associates, suppliers and
customers in a respectful and effective manner.
- Strong product inventory knowledge and creative merchandising
abilities.
- Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE &/OR EDUCATION:
- High school diploma or equivalent strongly preferred.
- One year of experience in a specialty retail environment
preferred.
- Six months supervisory or team lead experience preferred.
WORKING CONDITIONS: -
- Frequent walking and standing.
- Frequent bending, stooping and kneeling to run check out
station, stock merchandise and unload trucks.
- Frequent handling of merchandise and equipment such as
hand-held scanners, pricing guns, box cutters, hoses, merchandise
containers, two-wheel dollies, and U-boats (six-wheel
carts).
- Frequent and proper lifting of up to 40 pounds; occasional
lifting of up to 55 pounds.
- Occasional climbing using ladder.
- Fast-paced environment; moderate noise level.
- Exposure to strong scents and fragrances
- Occasionally exposed to outside weather conditions.
- Occasionally exposed to hazardous cleaning solutions.
- Occasionally exposed to household and industrial cleaning
solutions. Occasionally exposed to wet, slippery floor
surfaces.
- May be exposed to extreme cold in freezers.
- Occasional or regular driving/providing own transportation to
make bank deposits and assist in other locations as
needed.
Keywords: Dollar General, Brandon , pOpshelf DEPT MGR - DG MKT, Hospitality & Tourism , Thonotosassa, Florida
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