Retail Supervisor, Full Time, Product Operations - Regency Square
Company: Gap Inc.
Location: Brandon
Posted on: January 27, 2023
Job Description:
About Old NavyForget what you know about old-school industry
rules. When you work at Old Navy, youre choosing a different path.
From day one, weve been on a mission to democratize fashion and
make shopping fun again. Our teams make style accessible to
everyone, creating high-quality, must-have fashion essentials for
the whole family, with love, season after season.We opened our
first store in 1994 in San Francisco and have been on a roll ever
since. We cultivate a community of playful personalities that
thrive in a fast-paced environment where our employees can be their
most authentic selves. Here, were family.About the RoleIn this
role, you will support the store leadership team by performing
functional tasks as assigned. You will act as a mentor and role
model to employees to support service behaviors and the execution
of tasks in specific areas of expertise. You will focus on leading
processes and/or areas of the business, executing tasks and
maintaining productivity to ensure goals are met. Through
collaboration with your leadership team, your goal is to teach and
coach your team and drive behaviors to deliver a best-in-class
customer experience.What You'll Do
- All leaders are expected to become experts of the brand's
selling behaviors, leading and leveraging these behaviors with
every customer who walks through our doors and allowing us to
provide a exceptional customer experience.
- Serve as a role model to achieve priorities in store, with the
customer as the primary focus
- Support the store leadership team to collaborate effectively
with employees and ensure work tasks are completed in a timely and
efficient manner
- Build and share expertise in an assigned specialized functional
area
- Support completion or work processes before or after the store
closes as needed inclusive of opening and/or closing the store
- Listen and ask questions to solicit feedback to understand
needs and provide service
- Handle unique or complex customer interactionsWho You Are
- Provides clear and direct communication of expectations and
gives feedback
- Ability to utilize technology effectively and engage with
customers and your team to meet goals
- Able to effectively lead and inspire others through coaching
and mentoring
- Demonstrate interest and initiative towards continuous
improvement and growth
- Research process or transaction flow to identify root cause of
errorsBenefits at Old Navy
- Merchandise discount for our brands: 50% off regular-priced
merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30%
off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the
industry.*
- Employees can take up to five on the clock hours each month to
volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions
up to four percent of an employees base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more
(https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits)
of the benefits we offer.*For eligible employeesGap Inc. is an
equal-opportunity employer and is committed to providing a
workplace free from harassment and discrimination. We are committed
to recruiting, hiring, training and promoting qualified people of
all backgrounds, and make all employment decisions without regard
to any protected status. We have received numerous awards for our
long-held commitment to equality and will continue to foster a
diverse and inclusive environment of belonging. This year, weve
been named as one of the Best Places to Work by the Humans Rights
Campaign (https://www.hrc.org/resources/best-places-to-work-2019)
for the fourteenth consecutive year and have been included in the
2019 Bloomberg Gender-Equality Index
(https://www.gapinc.com/en-us/articles/2019/01/gap-inc-recognized-in-2019-bloomberg-gender-equali)
for the second year in a row.US CandidatesPlease note that
effective, June 30, 2022, Gap Inc. will no longer require any of
its employees to wear face masks or require proof of COVID
vaccination, unless required by local or state/provincial mandates
or as part of Gap Incs quarantine guidelinesafter being exposed to
or testing positive for COVID. Therefore, please disregard any
language in any job posting that refers to Gap Inc.s face mask and
proof of vaccination policy as said policy is no longer
effective.
Keywords: Gap Inc., Brandon , Retail Supervisor, Full Time, Product Operations - Regency Square, Hospitality & Tourism , Brandon, Florida
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