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Spa Guest Services-Call Center Front Desk Retail Sales & Data Entry

Company: Divine Designs Salon & Spa
Location: Brandon
Posted on: November 25, 2022

Job Description:

SPA GUEST SERVICES AND FRONT DESK RETAIL SALES $12.00 -$14.00 PER HOUR COMMENSURATE WITH EXPERIENCE AND ABILITIES Divine Designs Salon-Spa is a five-star rated luxury salon & spa in Brandon FL and is fortunate to serve over six hundred guests per week. Joining our Guest Services team as a member of our retail operation requires a MINIMUM OF TWO YEARS RETAIL SALES EXPERIENCE combined with EXCELLENT DATA-ENTRY AND COMPUTER SKILLS and the ability to multitask with ease. Experience servicing a high-end clientele is an asset.

Minimum Qualifications: High School Graduate - MINIMUM TWO YEARS OF RETAIL SALES EXPERIENCE AND EXCELLENT DATA-ENTRY SKILLS - Minimum 35 WPM typing ability - *_This is an hourly wage position which will require you to work flexible hours, including weekends (Saturday/Sunday) & holidays, to accommodate our retail guests _*

In addition to selling retail products to clients and maintaining a clean, neat and organized retail display area your duties would include, but not be limited to: providing courteous and efficient client service from point of arrival through checkout - booking, changing or cancelling salon appointments accurately -maintain established policies, procedures, standards and objectives - maintain a professional work relationship and team attitude with clients and staff -accurately schedule and confirm all reservations, changes or cancellations -inform clients of salon & spa policies-accurately process all billing and posting for goods and services - accurately explain menu and packages to clients -possess knowledge at all times of salon& spa operations -clearly communicate information to clients - greet and welcome all clients and staff -maintain a clean, neat and organized work area-properly open, maintain and close registers -respond to all client concerns in a prompt, professional, calm and courteous manner - assist in all areas of salon & spa operations - maintain a cooperative team attitude with associates -be aware of appearance, promptness, quality of work and attitudes with clients and associates -actively contribute to finding solutions for challenges -promote professional growth and development through participation in educational programs, workshops and meetings -attend meetings as required-participate in all training sessions -perform all related duties as assigned or requested by supervisors or managers.

Benefits of employment for qualified employees include Group Health Insurance, 25% off all services as an associate, flexible hours, performance bonuses including paid vacations, and a matching funds 401(k)retirement plan.

Divine Designs Salon-Spa is an equal opportunity employer and does not discriminate against applicants for race, religion, color, sex, age, or national origin. It is our policy to select the best qualified individual without regard to race, color, gender, age, national origin or handicap (if qualified). Please do not contact us by phone. Our lines are at full capacity managing reservations and in order to ensure our client calls take priority, please use our online application form and attach your resume in either PDF or plain-text format. Divine Designs Salon & Spa is a smoke-free and drug-free workplace.

Job Type: Full-time

Pay: $12.50 - $14.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Vision insurance
Shift:
* 10 hour shift
* 8 hour shift
* Day shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekend availability

COVID-19 considerations:
This retail facility is operating under the safety guidelines of the CDC and the State of Florida's Limited Phase 3 Operating Guidelines

Education:
* High school or equivalent (Preferred)

Experience:
* Customer Service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Divine Designs Salon & Spa, Brandon , Spa Guest Services-Call Center Front Desk Retail Sales & Data Entry, Hospitality & Tourism , Brandon, Florida

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