Customer Service Representative

Company: Coast Buick GMC
Location: Port Richey
Posted on: June 23, 2022

Job Description:

Job DescriptionCoast Buick GMC Mazda in Port Richey, Florida, is actively seeking a Customer Service Representative to join our team! $15/hour plus Bonus Benefits

• Excellent pay
• Full time opportunity
• Flexible work schedule
• On-the-job training
• Promotional opportunities
• Paid vacation and holidays
• Medical, dental, vision, and 401(k) savings plans for full time employees
• Closed on Sunday
• 5-Day WorkweekResponsibilities
  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management
  • Utilize CRM tracking system dailyQualifications
    • At least one previous role based in customer service experience
    • Excellent teammate with a collaborative attitude and eagerness to improve
    • Prompt and courteous demeanor
    • Positive and hardworking personality
    • Strong computer skills
    • Valid driver's licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Coast Buick GMC, Brandon , Customer Service Representative, Hospitality & Tourism , Port Richey, Florida