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Company: Saddlebrook Resort
Location: Wesley Chapel
Posted on: May 15, 2022

Job Description:


Provide superior customer service while maintaining a clean and attractive outlet for guests.

- Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests.
- Prepare customers orders as requested accurately and efficiently.
- Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge).
- Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
- Maintain the highest level of standards for all product preparation.
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
- Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.

Keywords: Saddlebrook Resort, Brandon , Barista, Hospitality & Tourism , Wesley Chapel, Florida

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