Guest Services Representative - Wesley Chapel
Company: Nothing Bundt Cakes
Location: Wesley Chapel
Posted on: May 15, 2022
Job Description:
Job DescriptionPosition Summary:To serve Nothing Bundt Cakes
guests both in person and over the phone with creative solutions in
a warm and welcoming environment. Guest Service Representatives
will also perform side work duties for the crafting department,
some light cleaning, and some clerical duties. Requirements:
- Possess a strong sense of teamwork
- Ability to follow instructions
- Has integrity
- Takes initiative
- Fits the Nothing Bundt Cakes Culture
- Has the ability to work well under pressure
- Outgoing and friendly personality
- Ability to multitask while paying special attention to
detail
- Strong sales ability
- Genuine care of others needs
- Ability to work with a sense of urgency Responsibilities may
include but are not limited to:
- Abide by all NBC policies and procedures
- Uphold NBC's image and brand
- Assist other departments when necessary
- Introduce walk-in guests to our bakery and our products with a
guest tour
- Assist guests with walk-in orders while using creative
solutions
- Suggest balloon sales, show porcelain items, and up-sell with
candles and cards
- Assist phone guests by placing incoming orders
- Give cake presentations while performing quality control
tests
- Operate & balance (POS) point of sale with accuracy and
efficiency
- Gather guests email addresses
- Keep samples available during all hours of operation
- Maintaining a strong knowledge of NBC's products, prices, and
promotions
- Keep retail area clean, swept, neatly merchandised,
- Dust all retail surfaces twice per week, including all counter
tops, and POS stations
- Duties assigned by crafting department such as fluffing bows
and making design pieces.
- Track inventory and commission sales
Keywords: Nothing Bundt Cakes, Brandon , Guest Services Representative - Wesley Chapel, Hospitality & Tourism , Wesley Chapel, Florida
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