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Front Desk Concierge Full Time

Company: AdventHealth Wesley Chapel
Location: Wesley Chapel
Posted on: January 15, 2022

Job Description:

Description Front Desk Concierge AdventHealth Wesley Chapel Location Address:2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544 Top Reasons to Work at AdventHealth Wesley Chapel Day One Benefits From state- of- the- art equipment to the most intricate building details, AdventHealth Wesley Chapel was designed from the ground up to maximize healing, patient care and wellness Recognized as leader in patient satisfaction and was named Top 100 Hospital in Modern Healthcare Magazine by IBM Watson Health 50,000 sq ft community Health & Wellness Center Comprehensive womens health center named Inspiration Place that incorporates female physician specialists, womens imaging, pelvic floor and female physical therapy and a boutique spa. Consistently named a Top Workplace in Tampa Bay by the Tampa Bay Times AdventHealth Wesley Chapel has been named to Healthgrades Top 250 Hospitals list. This places them in the top 5% of hospitals in the country for superior clinical performance and excellence Opened an offsite 24 bed, 24/7 emergency room in Central Pasco to better serve the emergency health needs of residents in west and central Pasco Work Hours/Shift: Full Time Days M-F 8:30a-5p You Will Be Responsible For: Welcomes and greets members in a courteous and friendly manner. Answers incoming telephone calls in a professional, courteous and customer service related manner; takes messages or directs calls as appropriate. Calls are answered based on the customer service guidelines of Florida Hospital Wesley Chapel. Enhance experience for patients, families and visitors by providing appropriate hospitality and concierge services. Represents the Hospital appropriately to all audiences in a way that reflects well on the Hospitals reputation and image. Qualifications What You Will Need: Equivalent of four (4) years of high school. Customer service experience required. Computer experience required. Minimum of three (3) years relevant experience, preferably in hospital or hospitality industry. Job Summary: Reporting to the Manager of Guest Services, the Front Desk/Concierge engages in the activities of the front desk to ensure that optimum efficiency and customer service is provided to members; patients and guests. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Keywords: AdventHealth Wesley Chapel, Brandon , Front Desk Concierge Full Time, Hospitality & Tourism , Wesley Chapel, Florida

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