Admissions Coordinator

Company: BOLEY CENTER
Location: Saint Petersburg
Posted on: February 13, 2026

Job Description:

Job Description Job Description ABOUT THE ORGANIZATION Established in 1970, Boley Centers, Inc. is a private, non-profit organization serving individuals with mental disabilities, individuals and families who are homeless, Veterans and youth in Pinellas County. Boley Centers has an opportunity for an experienced Admissions Coordinator whose responsibilities will include managing the initial referral, screening and intake process for individuals seeking admission to the residential behavioral health program. This role serves as the first point of contact for potential clients and referral sources, ensuring timely, accurate, and clinically appropriate admissions while maintaining compliance with regulatory, ethical, and confidentiality standards. DUTIES/RESPONSIBILITIES Admissions & Screening • Conduct initial screenings via video call or in person to determine clinical appropriateness for residential treatment based on priority populations (forensic and civil referrals) as determined by managing entity. • Gather demographic, clinical, psychosocial, and insurance information from clients, families, and referral sources. • Review presenting problems, mental health history, substance use history (if applicable), risk factors, and level-of-care criteria. • Collaborate with clinical leadership to determine admission eligibility and bed availability and add to waitlist if applicable; maintain waitlist, contact weekly and update disposition. • Communicate admission decisions clearly and compassionately. Coordination & Communication • Serve as a liaison between referral sources, clinical staff, nursing, and administrative teams. • Schedule admissions and coordinate arrival logistics. • Maintain communication with families and referral partners. • Provide accurate information about program services, policies, and expectations. Documentation & Compliance • Complete intake documentation accurately and timely. • Obtain required consents and releases. • Maintain compliance with HIPAA, state regulations, and accreditation standards (e.g., CARF). Crisis & Risk Management • Identify high-risk situations and follow escalation protocols. • Collaborate with clinical staff to ensure safe admissions. • Provide trauma-informed responses during crisis calls. EDUCATION AND EXPERIENCE Bachelor’s degree in psychology, social work, counseling, human services, or related field required. 2–3 years of experience in behavioral health admissions or intake preferred. Residential, inpatient, or case management in community mental health experience preferred. KNOWLEDGE • Understanding of behavioral health diagnoses and levels of care. • Strong verbal and written communication and organizational skills. • Ability to manage multiple referrals in a fast-paced environment. • Proficiency with EHR systems and Microsoft Office. • Able to work in a multidisciplinary team • Able to pass HR designated background checks. SPECIAL REQUIREMENTS Valid Florida driver's license, auto insurance and own transportation vehicle required. Florida’s Care Provider Background Screening Clearinghouse helps ensure that caregivers, health workers, and educators meet Level 2 background screening standards before they can work with children, seniors, or other vulnerable groups. For more information, please visit https://info.flclearinghouse.com. Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use. EOE/ADA/VETERANS/DFWP

Keywords: BOLEY CENTER, Brandon , Admissions Coordinator, Healthcare , Saint Petersburg, Florida