Medical Receptionist
Company: UnitedHealth Group
Location: Valrico
Posted on: March 19, 2023
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. -Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and -your life's best work.SM -The -Medical
Receptionist -is responsible to the Center Administrator and
provides appointment scheduling, patient registration, cashiering,
answers incoming calls and performs other related clerical
functions.Primary Responsibilities:
- Consistently exhibits behavior and communication skills that
demonstrate commitment to superior customer service, including
quality and care and concern with each and every internal and
external customer
- Represents the Company in a professional manner, following all
Company policies and procedures
- Uses, protects, and discloses patients' protected health
information (PHI) only in accordance with Health Insurance
Portability and Accountability Act (HIPAA) standards
- Accurately and professionally handling all front desk
operations including answering phones, greeting patients,
scheduling of all appointments, balancing daily collections,
addressing routine inquiries, and forwarding non-routine requests
to appropriate personnel
- Receives incoming telephone calls in a prompt and courteous
manner
- Performs clerical duties as directed
- Assists with the inventory and maintenance of business office
supplies and the completion of business office reports
- Works daily reports, incomplete encounters, No Show reports,
and other designated administrative reports according to office
procedures
- Performs other duties as assigned
- Consistent, punctual and reliable attendance
- Travel may be requiredYou'll be rewarded and recognized for
your performance in an environment that will challenge you and give
you clear direction on what it takes to succeed in your role as
well as provide development for other roles you may be interested
in.Required Qualifications:
- High School Diploma/GED
- 1+ year -medical customer service experience
- Intermediate proficiency with Microsoft Office
- Ability to read, speak, write, and understand the English
language fluently
- Full COVID-19 vaccination is an essential -job function -of
this role. Candidates located in states that mandate COVID-19
booster doses must also comply with those state requirements.
UnitedHealth Group will adhere to all federal, state and local
regulations as well as all client requirements and will obtain
necessary proof of vaccination, and boosters when applicable, prior
to employment to ensure compliance. -Candidates must be able to
perform all essential job functions with or without reasonable
accommodation. - -Preferred Qualifications:
- Able to display excellent telephone/switchboard etiquette
- Ability to follow written and oral instructions and to work
with general guidance
- Demonstrated clerical skills (typing, filing, telephone
courtesy)
- Knowledge of business office operations and basic bookkeeping
principles
- Knowledge of HIPAA regulations
- Ability to interact and verbally communicate effectively with
patients and all levels of personnel in a professional, courteous
and effective manner with excellent customer service skills
- Ability to multi-task in a high paced environment with good
organizational skills
- bilingual English and SpanishTo protect the health and safety
of our workforce, patients and communities we serve, UnitedHealth
Group and its affiliate companies require all employees to disclose
COVID-19 vaccination status prior to beginning employment. In
addition, some roles and locations require full COVID-19
vaccination, -including boosters, as an essential job function.
UnitedHealth Group adheres to all federal, state, and local
COVID-19 vaccination regulations as well as all client COVID-19
vaccination requirements and will obtain the necessary information
from candidates prior to employment to ensure compliance.
Candidates must be able to perform all essential job functions with
or without reasonable accommodation. Failure to meet the
vaccination requirement may result in rescission of an employment
offer or termination of employment. -Careers with Optum. -Our
objective is to make health care simpler and more effective for
everyone. With our hands at work across all aspects of health, you
can play a role in creating a healthier world, one insight, one
connection and one person at a time. We bring together some of the
greatest minds and ideas to take health care to its fullest
potential, promoting health equity and accessibility. Work with
diverse, engaged and high-performing teams to help solve important
challenges. -At UnitedHealth Group, our mission is to help people
live healthier lives and make the health system work better for
everyone. We believe everyone-of every race, gender, sexuality,
age, location and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission. -Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law. - -UnitedHealth Group is a
drug - free workplace. Candidates are required to pass a drug test
before beginning employment. -#RPO #RED
Keywords: UnitedHealth Group, Brandon , Medical Receptionist, Healthcare , Valrico, Florida
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