RN Call Center Supervisor
Company: AdventHealth
Location: Brandon
Posted on: January 26, 2023
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Job Description:
**Description**
**All the benefits and perks you need for you and your
family:**
+ Benefits from Day One
+ Paid Days Off from Day One
+ Career Development
+ Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's
about belonging to a community that believes in the wholeness of
each person, and serves to uplift others in body, mind and spirit.
AdventHealth is a place where you can thrive professionally, and
grow spiritually, by Extending the Healing Ministry of Christ.
Where you will be valued for who you are and the unique experiences
you bring to our purpose-minded team. All while understanding that
**together** we are even better.
**Schedule:** _Full Time_
**Shift** : _Days_
**Location:** 888 S PARSONS AVE, Brandon, 33511
**The role you'll contribute: OBGYN Clinical Call Center Nurse
Supervisor**
+ Leads all clinical call center staff to ensure efficient
operations and safe patient care over the continuum with special
attention on:
+ Integrates evidence based clinical guidelines, protocols, and
other metrics in development of treatment plans that are
patient-centric, promoting quality and efficiency in the delivery
of healthcare.
+ Committed to the constant pursuit of excellence and teamwork in
improving the care of the patient and families of the AdventHealth
Medical Group OBGYN practices.
+ Ensures patient, staff, and provider satisfaction by maintaining
a positive atmosphere.
+ Ensures timely completion of required audits in compliance with
AdventHealth's Corporate Compliance Plan.
+ Ensures processes follow AdventHealth approved policies to
include:
+ Ensuring any direct reports are completing required
competencies.
+ Manages utilization and practice metrics to refine the delivery
of care model to maximize clinical quality and fiscal outcomes for
the population.
+ Monitors patient progress and promotes early intervention in
acute care situations.
**Qualifications**
**The expertise and experiences you'll need to succeed:**
+ Current license as a Registered Nurse (RN) in Florida or
licensure from another state with verification of application and
eligibility for Florida licensure by endorsement
+ Valid American Heart Association (AHA) Basic Life Support (BLS)
certification.
+ Associate degree required; Bachelor's degree preferred
+ 5+ years of experience in OBGYN outpatient practices
preferred
+ 3+ years of experience in clinical nurse telephone triage
preferred
+ 2+ years of leadership experience preferred
This facility is an equal opportunity employer and complies with
federal, state and local anti-discrimination laws, regulations and
ordinances.
**Category:** Physician Services
**Organization:** AdventHealth Medical Group West FL
**Schedule:** 1 - Day
**Shift:** AHMG West Florida
**Req ID:** 22035287
We are an equal opportunity employer and do not tolerate
discrimination based on race, color, creed, religion, national
origin, sex, marital status, age or disability/handicap with
respect to recruitment, selection, placement, promotion, wages,
benefits and other terms and conditions of employment.
Keywords: AdventHealth, Brandon , RN Call Center Supervisor, Healthcare , Brandon, Florida
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