Clinical Office Manager
Company: VIPcare
Location: Lutz
Posted on: August 5, 2022
Job Description:
Job DescriptionOUR CULTURE - 5 STAR SERVICEAt VIPcare, our
commitment, our passion and our culture sets us apart from others
and is the cornerstone of everything we do. Our team settles for
nothing less than 5 star service! We take great care of our team
and great care of our patients.THE WORKSuccessful candidates will
assist physicians in the management of healthcare office operations
and treatment of geriatric patients following established standards
and practices. Must have leadership experience, excellent
organizational skills, leadership attributes and be
results-oriented. The ability to work in a fast-paced environment
with strong attention to detail is essential. Prior experience with
electronic medical records is strongly preferred.Team Members are
offered an opportunity to earn a performance bonus in addition to
their hourly rate!Work Schedule: Monday - Friday (8am-5pm)KEY
RESPONSIBILITIES
- Leads a care team of front and back office medical assistants
(generally 2-5 members)
- Assists with scheduling, administrative and clinical duties for
providers (midlevels and physicians)
- Manages office operations and performance to ensure that front
office and back office care teams operate in an efficient, accurate
and patient-focused manner
- Provides extraordinary customer service to all internal and
external customers (including patients, other VIPcare team members
and other departments)
- Ensures new team members are onboarded and receive proper
training using VIPcare's policies and procedures
- Oversees, monitors and improves clinic performance and other
key performance indicators which include HEDIS, admission
management, ER utilization, patients not seen, etc.
- Ensures accuracy of all incoming and outgoing information
including supplies, invoices, referral requests, patient records
and medication management
- Informs management about current office trends, and recommends
new policies or facilitates improvements to current policies and
workflows
- Participates in required team meetings and communicates updates
and changes to physicians and staff
- Ensures team calendar, spreadsheets and whiteboards are current
and accurate
- Assists providers with obtaining and maintaining credentialing,
state licenses and professional memberships
- Ensures compliance with Medicare Advantage Plans, HIPAA, labor
laws and is responsible for reporting any suspected breaches or
compliance issues to the appropriate internal contact
- Knowledge and understanding of OSHA and Biohazard
guidelines
- Has clinical working knowledge and has the ability to perform
clinical duties to include the following: takes vital signs,
reviews medications, administer injections, dispense medications,
irrigate eyes and ears, dress and bandage the wound and incision,
start and monitor IV, draw blood and assist physician with any/all
proceduresEDUCATION AND EXPERIENCE
- Associates degree (Equivalent working experience will be
considered)
- Minimum of 1 year of leadership experience required
- Current medical assisting certification and experience
REQUIRED
- CPR Certified
- Strong oral and written communication skills
- Ability to accurately read and write medical terminology
- Knowledge of medical coding
- Knowledge of HIPAA
- Basic computer skills, including familiarity with electronic
medical recordsCOMPENSATION & BENEFITSWe offer a HIGHLY competitive
compensation
- Competitive base salary + bonus incentives
- Medical, dental, vision, disability and life
- 401k, with employer match
- Paid time off
- Paid holidaysPowered by JazzHRZeuJTNpWGO
Keywords: VIPcare, Brandon , Clinical Office Manager, Healthcare , Lutz, Florida
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