Health Solutions Specialist II (Remote Opportunity Available)
Company: USAA
Location: Brandon
Posted on: April 9, 2021
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Job Description:
Purpose of JobHealth Solutions Specialists help to ensure the
financial security of our membership by facilitating the
acquisition and retention of health insurance, dental/vision
insurance, long term care solutions, and related products.This
position will require you to work at home or in the office as
business needs dictate.Job RequirementsAbout USAAUSAA knows what it
means to serve. We facilitate the financial security of millions of
U.S. military members and their families. This singular mission
requires a dedication to innovative thinking at every level.USAA
Careers - World Class Benefits (31 seconds)Primary
Responsibilities:* Receives inquiry or request for advice or
service from current members through various channels, including
phone calls, emails, and faxes.* Asks questions to discover key
information and life events and understand need or problem.*
Documents relevant information.* Recognizes life events,
understands and assesses the member's needs, financial situation,
and goals.* Makes recommendation(s) and motivates member to take
action on recommendation(s).* Overcomes objections using advanced
sales techniques and persuasion skills and implements
recommendation(s).* Educates the member on how regulatory changes
will impact a product.* Articulates benefits and motivates the
member to acquire and/or retain various health products through
inbound and outbound member communications.* May provide limited
member servicing support.* Ensures adherence to company and
regulatory practices.* Supports enterprise business goals through
the achievement of individual referral and product acquisition
goals.* Employees in Health Solutions acquire and apply advanced
knowledge of complex health insurance and Medicare solutions,
dental and vision insurance, and long term care solutions to assist
members with choosing and managing the best products for their
needs.* Employees in Health Solutions work with brokered products
and act as an agent for the member.Minimum Requirements:* High
School diploma or GED* Required maintenance of Life and Health
license* Required annual completion of AHIP and Broker/Carrier
appointments* 1+ years customer service/sales experience*
Experience delivering frequent written and oral communication*
Experience acquiring and applying new concepts and information*
Experience processing and analyzing information* Experience
fulfilling requests and meeting deadlines* Experience resolving
conflict and negotiating* Experience multi-tasking in an operating
systems environment* Experience participating in or leading teams*
Successful completion of a job-related assessment may be
requiredWhen you apply for this position, you will be required to
answer some initial questions. This will take approximately 5
minutes. Once you begin the questions you will not be able to
finish them at a later time and you will not be able to change your
responses.Preferred Experience:* 2 years of Medicare Sales
experience* Long term care sales experience* Ability to work from
homeThe above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.Compensation:USAA has an effective
process for assessing market data and establishing ranges to ensure
we remain competitive. You are paid within the salary range based
on your experience and market position. The salary range for this
position is: $38,600 - $69,600 *(This does not include geographic
differential it may be applied based on your work
location).Employees may be eligible for pay incentives based on
overall corporate and individual performance or at the discretion
of the USAA Board of Directors. *Geographical Differential:
Geographic pay differential is additional pay provided to eligible
employees working in locations where market pay levels are above
the national average. Shift premium: will be addressed on an
individual-basis for applicable roles that are consistently
scheduled for non-core hours. Benefits:At USAA our employees enjoy
best-in-class benefits to support their physical, financial, and
emotional wellness. These benefits include comprehensive medical,
dental and vision plans, 401(k), pension, life insurance, parental
benefits, adoption assistance, paid time off program with paid
holidays plus 16 paid volunteer hours, and various wellness
programs. Additionally, our career path planning and continuing
education assists employees with their professional goals. Please
click on the link below for more details.USAA Total
RewardsRelocation assistance is not available for this
position.
Keywords: USAA, Brandon , Health Solutions Specialist II (Remote Opportunity Available), Healthcare , Brandon, Florida
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