Medical Front Office Assistant - Adv. Pulmonary & Critical Care - AdventHealth Medical Group West...
Company: adventhealth
Location: Zephyrhills
Posted on: February 25, 2021
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Job Description:
Job DescriptionDescription Medical Front Office Assistant - Adv.
Pulmonary & Critical Care - AdventHealth Medical Group West Florida
Location Address: AdventHealth Medical Group West, Zephyrhills FL
Top Reasons to Work at AdventHealth Medical Group West Florida *
Rollover PDO with service year increases in accrual * Comprehensive
benefits package; including tuition reimbursement and matching 403b
plan * Patient facing positions receiving company paid initial sets
of scrubs * Company Discount programs * Growing Organization Work
Hours/Shift: Full Time Days You Will Be Responsible For: * Provides
back up to all front office positions; check in, check out, and
medical records * Provides data and assistance to Practice Manager
/ Office Coordinator as required * Communicates in a cordial,
professional manner with patients via phone and in person to meet
the patient's needs as soon as possible * Sets up office for daily
operation by turning on computers, ensuring schedules are printed,
and retrieving voice mail messages * Maintains correspondence,
including: progress notes and new patient packets * Updates
referring physician database when necessary * Assesses new patient
files waiting to be seen and appropriately handles old patient
files * Assembles/creates charts for new patients, ensuring policy
of noting allergy warnings and two methods of identification are
followed * Verifies patient data and insurance to ensure it is
updated for accurate billing, inputting updated information into
system as required * Constructs insurance copies for proper
insurance verification with new patients as requested * Assists
with correspondence in obtaining medical necessity letters to
appropriate insurance company or business entity * Enters charges
for daily reconciliation * Handles patient concerns or refers to
administration appropriately * Assists patient via scheduling to
obtain appointment as a first time patient and handles reschedule
list when necessary * Fills patient cancellation slots efficiently
in keeping schedules booked for the practitioners * Assists in
pulling scripts, labs, charts for triage. Communicates with
practitioners clearly and accurately * Maintains updated
documentation of identified action work lists needed for daily
operations Qualifications What You Will Need: * High school
graduate or equivalent * Proficient with computer programs with
word processing: PowerPoint, Excel, Word * Demonstrates
interpersonal skills by effectively communicating with all levels
of management, staff and outside vendors * Strong emphasis on
organizational skills and strong attention to detail and ability to
multi task. * Ability to deal with data that is of a sensitive and
confidential nature (HIPAA). * Ability to work independently and in
a team environment. * Displays professional interactions with all
levels of internal and external customers. * Excellent verbal and
written communication skills. Job Summary: Provides operational
office support in delivery of patient care in a physician office
environment. Responsible for answering phones, scheduling
appointments, processing medical records, scheduling out-patient
procedures, check-in and check-out patients, insurance verification
and obtaining referrals & authorizations from Primary Care
Physician and/or insurance carrier. This facility is an equal
opportunity employer and complies with federal, state and local
anti-discrimination laws, regulations and ordinances.
Keywords: adventhealth, Brandon , Medical Front Office Assistant - Adv. Pulmonary & Critical Care - AdventHealth Medical Group West..., Healthcare , Zephyrhills, Florida
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