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Executive Meeting Manager

Company: Saddlebrook Resort
Location: Wesley Chapel
Posted on: November 24, 2022

Job Description:


The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups & events. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

-Responsible for booking & detailing small to medium sized groups and local catering events.

-The candidate must have a strong understanding the hotel sales & service culture, and specifically be able to:
-Prepare proposals and responses that capture the client's attention
-Negotiate contracts, terms & conditions
-Detail bookings
-Anticipate both customer and internal departmental needs
-Provide necessary internal communication about upcoming groups & events
-Coordinate and help supervise the groups and events once on site
-Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
-The candidate should be able to handle all types of groups & events, ranging from a VIP Board Meeting of 10 people, to a wedding of 250 people.
-Optimize room rental charges.
-Consistently participate in the re-booking of repeat business by having a track record of long term client relationships.
-Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
-Comfortable with hotel site inspections and client presentations.
-Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
-Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action.
-Excellent knowledge of computers, specifically Delphi, Word and Excel.
-Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
-Ability to work with outside vendors to ensure client satisfaction for all events/groups.
-An understanding of both monthly forecasting and the annual budget process.
-Comply with attendance rules and be available to work on a regular basis.
-Perform any other job related duties as assigned.
About Us

The award-winning Saddlebrook Resort has made a name for itself as an unforgettable meeting and vacation destination, as well as one of the nation's preeminent training facilities for tennis and golf athletes. The resort rests on 480 acres of rolling terrain surrounded by lagoons and cypress trees. Saddlebrook boasts 540 suites; a variety of exceptional restaurants and lounges; an extensive offering of recreational space including 43 tennis courts, two golf courses, and multiple pools; European-style spa; and an event and conference center with over 95,000 square feet of versatile meeting space. Even more unique, this resort is home to Saddlebrook Preparatory School which is a fully accredited, high-level college preparatory program catering to students grades 3 through 12. Housing, dining, golf and tennis training, academics, and recreational activities all take place inside a nature preserve within a secure, gated community.Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

Keywords: Saddlebrook Resort, Brandon , Executive Meeting Manager, Executive , Wesley Chapel, Florida

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