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Director of Care Management

Company: AdventHealth
Location: Zephyrhills
Posted on: September 22, 2022

Job Description:

DescriptionAll the benefits and perks you need for you and your family:

  • Benefits from Day One
  • Paid Days Off from Day One
  • Career Development
  • Whole Person Wellbeing Resources
  • Mental Health Resources and SupportOur promise to you:Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.Schedule: Full TimeShift : Day shiftLocation: 7050 Gall Boulevard Zephyrhills, Florida 33541The community youll be caring for:
    • First in Florida to earn Advanced Certification for Hip Replacement and Knee Replacement (Joint Commission)
    • Accredited Chest Pain Center with PCI (Society of Cardiovascular Patient Care)
    • GWTG Gold Plus with Honor Roll Elite and Target: Type 2 Diabetes Honor Roll Achievement, 2020 (American Heart Association)
    • One of America's Best Hospitals for Heart Care, 2017, 2018, 2019, 2020, 2021 (Womens Choice Award)
    • One of America's Best Hospitals for Stroke Centers, 2017, 2018, 2019, 2020, 2021 (Womens Choice Award)
    • One of America's Best Hospitals for Orthopedics, 2017, 2018, 2019, 2020, 2021 (Womens Choice Award)
    • One of America's Best Hospitals for Patient Safety, 2017, 2018, 2019, 2020 (Womens Choice Award)
    • Leapfrog Hospital Safety Grade A, Spring 2018, Fall 2018, Spring 2019, Fall 2019, Spring 2020, Fall 2020 (Leapfrog)
    • Leapfrog Top General Hospital, Fall 2018, Fall 2019, Fall 2020 (Leapfrog)
    • US News & World Reports High Performing Hospital CHF & COPD (2019-2020)
    • America's 250 Best Hospital's Award (2021) (Healthgrades)
    • Life style activities and community growth
    • Close proximity to many of Floridas finest beaches
    • An abundance of family attractions (Orlando & Tampa theme parks)
    • Access to arts, culture and music
    • Premium shopping outletsThe role youll contribute:The Care Management Facility Director has full accountability and oversight for the overall operations of the Care Management department, including but not limited to: Coordination of Care, Centers for Medicare & Medicaid Services (CMS) Conditions of Participation, Discharge Planning, Social Services, Readmission Prevention, Length of Stay, Excess days, Avoidable Days, Value Based Care partnerships, Care Managers roles in Multidisciplinary Rounds, Care Transitions, team member engagement, team member evaluations and customer experience.The Care Management Facility Director leads, manages, and supervises all activities of the Care Management Manager, Team Leads, Care Managers, Social Workers and Care Manager Assistants to ensure appropriate care coordination and care transition handoffs for all patients. The Care Management Facility Director will provide monthly metric reports and mitigation plans to the Care Management Divisional Director.The Care Management Facility Director reports directly to the Division Care Management Director with a matrix reporting relationship dotted line to the Facility CNO. The Care Management Facility Director works closely with the Facility CNO to implement the Corporate Care Management strategies. The Care Management Facility Director meets regularly with the CMO to align Care Management work with Providers and keep the CMOs updated. The Facility Care Management Director communicates regularly with the CFO to provide a bidirectional communication to keep Facility CFOs updated on Care Management initiatives and progress.The value youll bring to the team:
      • Directs the daily operations of the Care Management department, including all aspects of care coordination, care transition and compliance guidelines
      • Implements the Corporate Care Management strategies
      • Responsible for providing and or implementing strategies to improve operations and outcomes
      • Determines proactive strategies and methods necessary for a high-performance culture related to Care Management
      • Supports change management and movement toward interaction with outpatient Care Management
      • Assists in the development and oversees the implementation of Care Management policies, procedures, and standards
      • Participates in the development of new staffing and care designs that support system goals while achieving best in class performanceQualificationsThe expertise and experiences youll need to succeed:
        • 3-5 years of Director and/or Manager of Care Management level of experience preferred
        • Sustained goals of Care Management metrics, voice of the customer experience, employee engagement, and quality outcome viability of a Care Management program preferred
        • If Registered Nurse: BSN
        • If Social Worker: MSW or BSW + Masters in related field
        • 5 years of Care Management experience performing hospital discharge planning required
        • 3 years of Manager level (or above) experience in Care Management/Social Work leadership required
        • Registered Nurse: MSN preferred
        • Social Worker: MSW with LCSW preferred
        • 5-7 years in Care Management leadership (manager level or above) in addition to 5 years of direct Care Management/Utilization Management experience and increasing leadership responsibility preferred
        • State Specific RN license if a nurse
        • RN-BC Certification in Care Management preferredThis facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.Category: Case ManagementOrganization: AdventHealth Zephyrhills and Dade CitySchedule: 1 - DayShift: AdventHealth ZephyrhillsReq ID: 22020310We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Keywords: AdventHealth, Brandon , Director of Care Management, Executive , Zephyrhills, Florida

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