Manager, Business Risk and Controls-OmniChannel-Remote Available
Company: USAA
Location: Land O Lakes
Posted on: February 24, 2021
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Job Description:
Purpose of Job"We are currently seeking talented Business Risk
and Controls for our San Antonio, TX, Phoenix, AZ, Colorado
Springs, CO, Tampa, FL or Plano, TX facility or in the 100% Work
from Home Environment.USAA Omnichannel is hiring multiple Business
Risk and Controls positions within the Bank will be supporting
various Product teams and Risk Programs Including:* Digital
channels* Physical presence channels including ATM* Member Contact
channels* Complaints* Originations and Servicing, deposits, credit
cards and consumer lendingManages a team of Business Controls
Specialists responsible for providing centralized operational
support through internal process review, quality audits, and
testing to ensure operational risks are appropriately identified
and controls are working as designed. Motivates staff toward the
attainment of departmental goals and develops employees through
regular coaching and feedback that leads to improved results. In
addition, the Manager ensures compliance with all prescribed
internal policies and all applicable regulatory requirements."Job
RequirementsAbout USAAUSAA knows what it means to serve. We
facilitate the financial security of millions of U.S. military
members and their families. This singular mission requires a
dedication to innovative thinking at every level.In each of the
past five years, we've been a top-40 Fortune 100 Best Companies to
Work For--, and we've ranked among Victory Media's Top 10 Military
Friendly-- Employers 13 years straight. We embrace a robust veteran
workforce and encourage veterans and veteran spouses to apply.USAA
Careers - Award Winning Workplace (17 seconds)USAA Careers - World
Class Benefits (31 seconds)* Develops employees and provides
coaching and feedback to facilitate professional development.*
Assesses training requirements for incumbents, team members and the
business.* Evaluates individual training needs and promotes the
development of effective team relationships.* Oversees and monitors
the day-to-day review, monitoring and testing of controls in an
audit capacity and procedures associated with products, services,
customers and operations.* Advocates for and guides employees
through the utilization of quality methods and tools to identify,
analyze, improve, and implement business solutions.* Identifies
opportunities to improve operational effectiveness within the team
and with the business.* Designs and implements operating procedures
that provides improved services and enhanced internal
efficiencies.* Maintains advanced knowledge of changes in
regulations, and the industry that may impact operations. May
oversee responses to external regulatory inquiries and/or internal
inquiries as necessary.* Oversees the design, assessment,
implementation and/or administration of complex quality assurance
programs, practices and policies.
Minimum Experience:* Bachelor's Degree or 4 additional years of
related experience beyond the minimum required may be substituted
in lieu of a degree.* 6 or more years of operations, process
experience, quality assurance or quality improvement.* 2 or more
years of leadership experience.* Advanced knowledge of relevant
regulatory compliance, industry regulations and regulatory data
sources required.* Qualifications may warrant placement in a
different job level*When you apply for this position, you will be
required to answer some initial questions. This will take
approximately 5 minutes. Once you begin the questions you will not
be able to finish them at a later time and you will not able to
change your responses.Preferred Experience:* 5 years working
knowledge in risk management experience in a Large financial
institution and/or highly matrixed environment related to banking
regulations and compliance.* Experience interacting and reporting
to Regulators and Senior Executives* Strong background in the
multiple banking regulations such as; UDAAP, Reg Z., SCRA, REG E,
MLA, FCRA, AML, Reg. DD, FACTA, WI/OH/FL State Law/Tax and Reg B.*
Experience in Deposits, Credit Card, Payments Bank Operations,
Compliance, Operational Risk* Professional designations in
Compliance or Operational Risk Management (ex. CRCM,
CERPCompensation:USAA has an effective process for assessing market
data and establishing ranges to ensure we remain competitive. You
are paid within the salary range based on your experience and
market position. The salary range for this position is:
$80,200-$144,500.Employees may be eligible for pay incentives based
on overall corporate and individual performance or at the
discretion of the USAA Board of Directors.Geographical
Differential: Geographic pay differential is additional pay
provided to eligible employees working in locations where market
pay levels are above the national average.Shift premium will be
addressed on an individual-basis for applicable roles that are
consistently scheduled for non-core hours.Benefits:At USAA our
employees enjoy best-in-class benefits to support their physical,
financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
goals.Please click on the link below for more details.USAA Total
RewardsRelocation assistance is notavailable for this position.Last
day for internal candidates to apply to the opening is 2/26/21 by
11:59 pm CST time.
Keywords: USAA, Brandon , Manager, Business Risk and Controls-OmniChannel-Remote Available, Executive , Land O Lakes, Florida
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