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Manager, Business Risk and Controls-OmniChannel-Remote Available

Company: USAA
Location: Land O Lakes
Posted on: February 24, 2021

Job Description:

Purpose of Job"We are currently seeking talented Business Risk and Controls for our San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Plano, TX facility or in the 100% Work from Home Environment.USAA Omnichannel is hiring multiple Business Risk and Controls positions within the Bank will be supporting various Product teams and Risk Programs Including:* Digital channels* Physical presence channels including ATM* Member Contact channels* Complaints* Originations and Servicing, deposits, credit cards and consumer lendingManages a team of Business Controls Specialists responsible for providing centralized operational support through internal process review, quality audits, and testing to ensure operational risks are appropriately identified and controls are working as designed. Motivates staff toward the attainment of departmental goals and develops employees through regular coaching and feedback that leads to improved results. In addition, the Manager ensures compliance with all prescribed internal policies and all applicable regulatory requirements."Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For--, and we've ranked among Victory Media's Top 10 Military Friendly-- Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.USAA Careers - Award Winning Workplace (17 seconds)USAA Careers - World Class Benefits (31 seconds)* Develops employees and provides coaching and feedback to facilitate professional development.* Assesses training requirements for incumbents, team members and the business.* Evaluates individual training needs and promotes the development of effective team relationships.* Oversees and monitors the day-to-day review, monitoring and testing of controls in an audit capacity and procedures associated with products, services, customers and operations.* Advocates for and guides employees through the utilization of quality methods and tools to identify, analyze, improve, and implement business solutions.* Identifies opportunities to improve operational effectiveness within the team and with the business.* Designs and implements operating procedures that provides improved services and enhanced internal efficiencies.* Maintains advanced knowledge of changes in regulations, and the industry that may impact operations. May oversee responses to external regulatory inquiries and/or internal inquiries as necessary.* Oversees the design, assessment, implementation and/or administration of complex quality assurance programs, practices and policies.

Minimum Experience:* Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.* 6 or more years of operations, process experience, quality assurance or quality improvement.* 2 or more years of leadership experience.* Advanced knowledge of relevant regulatory compliance, industry regulations and regulatory data sources required.* Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred Experience:* 5 years working knowledge in risk management experience in a Large financial institution and/or highly matrixed environment related to banking regulations and compliance.* Experience interacting and reporting to Regulators and Senior Executives* Strong background in the multiple banking regulations such as; UDAAP, Reg Z., SCRA, REG E, MLA, FCRA, AML, Reg. DD, FACTA, WI/OH/FL State Law/Tax and Reg B.* Experience in Deposits, Credit Card, Payments Bank Operations, Compliance, Operational Risk* Professional designations in Compliance or Operational Risk Management (ex. CRCM, CERPCompensation:USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200-$144,500.Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.Please click on the link below for more details.USAA Total RewardsRelocation assistance is notavailable for this position.Last day for internal candidates to apply to the opening is 2/26/21 by 11:59 pm CST time.

Keywords: USAA, Brandon , Manager, Business Risk and Controls-OmniChannel-Remote Available, Executive , Land O Lakes, Florida

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