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GCB Control and Monitoring Design Manager

Company: Citi
Location: Valrico
Posted on: February 22, 2021

Job Description:

Citi's Global Consumer Business Operational Risk and Controls (CBORC) organization drives global consistency for addressing Operational Risk and Control issues in the Global Consumer Bank. CBORC fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks. This role will support restructuring, simplifying, and streamlining MCA across GCB through control design, effectiveness, and monitoring strategies to create a robust, comprehensive, and sustainable risk management framework.-The GCB Control and Monitoring Design Manager manages a group of Subject Matter Experts (SMEs) and works in collaboration with MCA content owners and business process owners to identify, design, document and assess the quality of suites of Key Controls, Monitoring/Assessment mechanisms to mitigate significant operational risk types at a global level. This position will be a critical strategic role to ensure the risk profiles within the Global businesses are fully understood and managed appropriately.- As a First Line of Defense function this person will need to build trusted relationships with Business Leaders, Process Owners, Regional and Global CBORC colleagues as well as Second and Third Line partners. A good understanding of the industry, direct competitors' products and services, is also valuable in order to contribute to the objectives of the business. The position also requires a thorough understanding of strategic direction of the Consumer Bank combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level.Responsibilities

  • Lead the development and maintenance standards for consistent implementation of controls and monitoring.
  • Working in collaboration with MCA Owners (SMP, EMP and business process owners) to design consistent suites of Preventative Key Controls using root cause analysis, control and monitoring design assessment and related techniques.
  • Responsible for leading the implementation of a framework to quality assess the consistency of control and monitoring statements.
  • Work with Application SMEs to develop frameworks for embedding Key Automated Application Controls (KAACs) within MCA.
  • Drive the assessment of business requirements for monitoring statements for automated monitoring / digital monitoring tools.
  • Where appropriate, manage the development of thematic testing/assessment of Key Control suites based on SMP and EMP content.
  • Lead the re-engineering of key processes to deliver best in class standardized, streamlined and simplified capabilities across the organization.
  • Drive the identification and management of operational risks, execution, and monitoring of controls.
  • Manage the strengthening of the control environment for the business group supported.
  • Lead the implementation of Operational Risk Management policy and work with business process owners to ensure consistent implementation within functions.
  • Lead the delivery of operational risk assessment results and design strong business metrics that provide line of sight to business control performance.
  • Drive issue mitigation for significant operational breaks, identification of root cause, make recommendations for future prevention; provide governance to ensure remediation and improvements.
  • Partner with Global Functions, including Independent ORM, Risk, Compliance, Audit and Legal to identify and mitigate cross business risks.
  • Lead the execution of processes that will deliver on the expectations set by Citi's Regulators.
  • Responsible for driving consistency in the application of taxonomy, alignment with regulations and policies, and accuracy of risk description.
  • Lead multiple programs of work and manage their alignment to the risk management framework.
  • Manages a team of employees and coach and evaluate performance and makes recommendations for pay increases, promotion etc.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.-------------- --------------Competencies/Skills
    • Seasoned risk professional with a longstanding and exceptional career within consumer banking risk management.
    • Proven experience in process simplification, reengineering and automation efforts.
    • Track record of an above average success rate for the installation of improvement programs and processes
    • Quality management processes, practices, tools and technologies.
    • Change management - concepts and strategies.
    • Demonstrated consultative skills (consulting firm or corporate environment).
    • Project/Program management oversight.
    • Finance process management
    • Executive Communication skills
    • Highly influential across all stakeholders in a highly complex matrix organization.
    • Strong influencing and negotiation skills.- Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties.
    • Proactive and Dynamic with a strategic mindset. Able to identify and resolve issues quickly and effectively
    • Ability to work effectively in situations requiring analytical, interpretive and problem solving techniquesQualifications
      • 10-12 years' experience in related field.-
      • University Degree in Business Administration, Finance or Related Field.--
      • Results and delivery focused.- Ability to drive multiple programs through to a successful conclusion.
      • High level of Commercial Acumen when looking at Technology as a key enabler to the business.
      • Execution focused, evidence of delivering against challenging objectives.
      • Ability to build trustworthy relationships with internal and external stakeholders.
      • Process and Governance - Ability to create structure in a fairly ambiguous and rapidly evolving environment.-
      • Experience of coaching and developing others and managing a high performing team-------------------------------------------------Job Family Group: Risk Management-------------------------------------------------Job Family:Operational Risk------------------------------------------------------Time Type:------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi-) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the

Keywords: Citi, Brandon , GCB Control and Monitoring Design Manager, Executive , Valrico, Florida

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