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Azure Cloud Support Engineer

Company: Kraft & Kennedy Inc.
Location: Odessa
Posted on: November 22, 2021

Job Description:

Work alongside the best minds in technology. At Kraft Kennedy you'll find yourself at the forefront of enterprise technology. Working in cross disciplinary teams, we design solutions for our clients challenges that drive business into thefuture.If you are a thoughtful person with a passion for technology and a penchant for problem-solving, you might be a good fit for our team.AThe Infrastructure and Enterprise Systems practice group (IES) at Kraft Kennedy provides strategic guidance, technology planning, and systems design and integration services for organizations of all sizes.AWithin Kraft Kennedy, the IES is responsible for all cloud and on-premises infrastructure, data center technologies, enterprise applications (e.g. messaging systems, unified communications, etc.), identity services, cloud security and compliance, and more.AWe are looking for an experienced technology professional with strong experience in Microsoft's cloud infrastructure, security, and collaboration technologies to provide the highest degree of service to our clients.AThis position can be located in New York, Florida, Virginia, DC, Massachusetts, Texas, Illinois or Connecticut. (remote)AResponsibilitiesImplement and support Microsoft cloud technologies and platforms including Exchange Online, Microsoft Intune, Microsoft Teams, Azure Information Protection, Microsoft Cloud App Security, and Defender for Office 365Execute deployment and configuration of messaging and related Microsoft 365 platforms in client environmentsManage enterprise support requests from clients subscribing to Kraft Kennedy's enterprise managed servicesExecute planned evening and weekend maintenance tasks in support of Kraft Kennedy's enterprise managed services clients, when necessaryParticipate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clientsEscalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issuesProvide on-site support, as necessaryAQualificationsBachelor's degree5 plus years of experience in ITExcellent verbal and written communication skillsVery organized and detail oriented, with a high degree of accuracy and follow-upStrong problem solving and technical troubleshooting skillsActive Directory and Azure Active DirectoryMicrosoft Exchange 2010 and higherExchange Online and hybrid coexistence with Exchange on-premisesMicrosoft TeamsMicrosoft advanced security platforms (e.g. Microsoft Cloud App Security, Azure Information Protection, etc.)Additional Microsoft 365 products (Intune, OneDrive for Business etc.)Azure Infrastructure as a ServiceMicrosoft Windows Server 2008 and higherExperience with Azure MFA and Active Directory Federation ServicesPowerShellOther mobile device management solutions (AirWatch, MobileIron, etc.)Experience in a technology support organizationMCSE and/or related technical certificationsNetworking (Cisco, Palo Alto, Meraki, etc.)APhysical Requirements:Prolonged periods of sitting at a desk and working on a computer.Periodic after hours workAWhy join us?Family oriented team environment with strong emphasis on work life balanceBusiness casual dress code - Jeans on FridaysMedical, dental, HSA, life and long-term disability insurance401k with company matchPhone reimbursementHolidays/vacation/sick daysKraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.Aby Jobble

Keywords: Kraft & Kennedy Inc., Brandon , Azure Cloud Support Engineer, Engineering , Odessa, Florida

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