Customer Service Representative | Technical Support
Company: SPECTRUM
Location: Saint Petersburg
Posted on: March 28, 2026
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Job Description:
This role requires the ability to work lawfully in the U.S.
without employment-based immigration sponsorship, now or in the
future. Are you positive and proactive with a passion for helping
people? Do you enjoy active listening and solving problems? Are you
tech-savvy and love to multi-task? Then you’ll thrive as a
professional Customer Service Representative at Spectrum. Customer
Service Representatives are vital to our mission, taking inbound
calls and providing support that strengthens connections between
Spectrum and our residential customers. As a Customer Service Rep
with a focus on Internet and Voice Repair, you'll provide customer
support by phone, troubleshoot internet and phone technical issues,
and handle basic billing inquiries and payments. Every day, your
work will connect people in ways that matter and make a positive
impact on our subscribers and the company. WHAT OUR CUSTOMER
SERVICE REPRESENTATIVES ENJOY MOST - Continuously learning and
turning that knowledge into customer service wins - Uncovering
customers needs, creating solutions, and resolving problems -
Making a positive impression on customers through a best-in-class
experience - Representing a Fortune 100 company with
professionalism and courtesy - Working in an open, friendly
environment with a supportive, energetic team We are a large
organization operating 24/7 bustling call centers offering a
variety of shifts. With your customer-centric mentality and a
variety of tools and resources, you’ll overcome challenges and get
services running smoothly. Be prepared to manage tough feedback
from clients and convey a strong understanding of Spectrum
services. If you’d enjoy this type of dynamic job, we want to hear
from you. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications -
Education: High school diploma or equivalent - Schedule: Ability to
work a variety of schedules including nights, weekends, and
holidays - Language: Ability to read, write, speak and understand
English Preferred Qualifications - Experience: 6 months of customer
service or related experience; 6 months of basic technical support
experience; 6 months of heavy volume phone experience; 6 months
working with computers and software applications - Technical
Skills: MS Office, computer skills, typing - Skills: Communication,
organization, time management, customer service - Abilities:
Dependable, problem-solving, professional, positive, proactive,
multi-tasking, resilient LI-DO1 CRP114 2026-71474 2026 Here, our
employees don’t just have jobs, they're building careers. That’s
why we offer a comprehensive pay and benefits package that rewards
employees for their contributions to our success, supporting all
aspects of their well-being at every stage of life. A qualified
applicant’s criminal history, if any, will be considered in a
manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior
communication and entertainment products for residential and
business customers through the Spectrum brand. Our offerings
include Spectrum Internet®, TV, Mobile and Voice. Beyond our
connectivity solutions, we also provide local news, programming and
regional sports via Spectrum Networks and multiscreen advertising
solutions via Spectrum Reach. When you join our team, you’ll be
keeping our customers connected to what matters most in 41 states
across the U.S. Watch this video to learn more. Grow Your Career
Here We’re committed to growing a workforce that reflects the
customers and communities we serve – providing opportunities for
employment and advancement to all team members. Spectrum is an
Equal Opportunity Employer, including job seekers with disabilities
and veterans. Learn about Life at Spectrum.
Keywords: SPECTRUM, Brandon , Customer Service Representative | Technical Support, Customer Service & Call Center , Saint Petersburg, Florida
