Medical Receptionist
Company: UnitedHealth Group
Location: Lutz
Posted on: May 25, 2023
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. - Come make an impact on
the communities we serve as we help advance health equity on a
global scale. Here, you will find talented peers, comprehensive
benefits, a culture guided by diversity and inclusion, career
growth opportunities and - your life's best work. SM
The - Medical Receptionist - is responsible to the Center
Administrator and provides appointment scheduling, patient
registration, cashiering, answers incoming calls and performs other
related clerical functions.
Primary Responsibilities :
Consistently exhibits behavior and communication skills that
demonstrate commitment to superior customer service, including
quality and care and concern with each and every internal and
external customer
Represents the Company in a professional manner, following all
Company policies and procedures
Uses, protects, and discloses patients' protected health
information (PHI) only in accordance with Health Insurance
Portability and Accountability Act (HIPAA) standards
Responsible for accurately and professionally handling all front
desk operations including answering phones, greeting patients,
scheduling of all appointments, balancing daily collections,
addressing routine inquiries, and forwarding non-routine requests
to appropriate personnel
Receives incoming telephone calls in a prompt and courteous
manner
Performs clerical duties as directed
Assists with the inventory and maintenance of business office
supplies and the completion of business office reports
Works daily reports, incomplete encounters, No Show reports, and
other designated administrative reports according to office
procedures
Performs other duties as assigned
Must have consistent, punctual, and reliable attendance
Ability to travel may be required
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ year of customer service experience
Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state, and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation
Preferred Qualifications:
Previous medical office experience
To protect the health and safety of our workforce, patients and
communities we serve, UnitedHealth Group and its affiliate
companies require all employees to disclose COVID-19 vaccination
status prior to beginning employment. In addition, some roles and
locations require full COVID-19 vaccination, -including boosters,
as an essential job function. UnitedHealth Group adheres to all
federal, state, and local COVID-19 vaccination regulations as well
as all client COVID-19 vaccination requirements and will obtain the
necessary information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment.
Careers with Optum. -Our objective is to make health care simpler
and more effective for everyone. With our hands at work across all
aspects of health, you can play a role in creating a healthier
world, one insight, one connection and one person at a time. We
bring together some of the greatest minds and ideas to take health
care to its fullest potential, promoting health equity and
accessibility. Work with diverse, engaged and high-performing teams
to help solve important challenges.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
#RPO #RED
Keywords: UnitedHealth Group, Brandon , Medical Receptionist, Administration, Clerical , Lutz, Florida
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