Receptionist

Company: Suncoast Community Health Centers
Location: Dover
Posted on: March 19, 2023

Job Description:

POSITION TITLE: RECEPTIONIST
FLSA: NON-EXEMPT

REQUIRED EDUCATION, SKILLS, AND ABILITIES:

• High School Diploma/GED required.
• Interpersonal skills.
• Two-year experience in reception/telephone operation, preferably in a health care environment.
• Experience with business machines, i.e. computers, calculators, etc.
• Medical experience preferred
• Bilingual (English/Spanish) preferred PRINCIPAL DUTIES:
  • Greet patients and visitors, determine their needs, and guide them to the appropriate areas for service.
  • Inform the patients about registration procedures and the services provided.
  • Provide information to patients, answer questions and hand out forms, surveys, pick-up/drop-off area for paperwork/forms/referrals; expedite requests for medical records.
  • Answer and screen incoming phone calls and transfer them to appropriate extensions.
  • Take messages when unable to transfer phone calls (if a line is busy or there is no answer) and/or handle as per specific instructions.
  • Log all incoming mail and maintain all medical records according to policy
  • Serve as a liaison between the front office and other departments.
  • Assists front office, as needed
  • Other duties as assigned. SUPERVISORY RESPONSIBILITIES:
    • None

Keywords: Suncoast Community Health Centers, Brandon , Receptionist, Administration, Clerical , Dover, Florida