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Team Secretary(HomeHealth)

Company: Chapters Health System
Location: Brooksville
Posted on: November 18, 2021

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Role:
The Team Secretary is responsible for taking and directing phone calls and messages, and processing mail. S/he provides administrative support to the Clinical Manager and overall clerical support for the Clinical Team.

Qualifications: --- High School Diploma required; Associate's Degree preferred --- Previous administrative experience preferred --- Excellent typing, organizational, time management and communication (written and verbal) skills --- Computer literate with familiarity of Word processing and spreadsheet applications --- Customer relations' experience preferred --- Medical terminology preferred --- Able to remain calm and troubleshoot/handle patient/family crisis situations --- Ability to shift priorities --- Able to manage the emotional stress of working with terminally ill patients and their families --- Ability to perform the essential functions and physical requirements (including, but not limited to: lifting items, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation Competencies: --- Satisfactorily complete competency requirements for this position. Responsibilities of all employees: --- Represent the Company professionally at all times through care delivered and/or services provided to all clients. --- Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. --- Comply with Company policies, procedures and standard practices. --- Observe the Company's health, safety and security practices. --- Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. --- Use resources in a fiscally responsible manner. --- Promote the Company through participation in community and professional organizations. --- Participate proactively in improving performance at the organizational, departmental and individual levels. --- Improve own professional knowledge and skill level. --- Advance electronic media skills. --- Support Company research and educational activities. --- Share expertise with co-workers both formally and informally. --- Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: --- Provides administrative support for Clinical Manager and Clinical Team. --- Orders office supplies and processes mail. --- Responds as a professional first-line resource for answering clients' concerns. --- Assists with computer, phone, voicemail and service issues. --- Updates daily census and prepares weekly IDG paperwork. --- Triages physician order calls to appropriate person. --- Completes and follows through on requests for Per Diem staff. Follows through with scheduling process per established policy. --- Maintains stock forms. Responsible for exchanging revised forms and replacing with new forms. --- Sends out and assists manager with reports. --- Responsible for physician and team notification of patient expiration, change in location (transfer to hospital, SNF, ALF, home) and revocation. --- Performs other duties as assigned.

Keywords: Chapters Health System, Brandon , Team Secretary(HomeHealth), Administration, Clerical , Brooksville, Florida

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