Brokerage Registered Client Service Associate
Company: Truist Inc
Location: Orlando
Posted on: May 8, 2024
|
|
Job Description:
The position is described below. If you want to apply, click the
Apply Now button at the top or bottom of this page. After you click
Apply Now and complete your application, you'll be invited to
create a profile, which will let you see your application status
and any communications. If you already have a profile with us, you
can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application,
you can request a reasonable accommodation. Send an email to
Accessibility
(careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a
response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This position is in the office located at 2300 East Colonial Drive,
Orlando, FL.
Responsible for the general servicing and support of the Financial
Advisors. This includes administrative and operational support,
business development assistance, and providing a consistent and
effective level of client servicing when the Financial Advisor is
unavailable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.
Other duties may be performed, both major and minor, which are not
mentioned below. Specific activities may change from time to
time.
Assist Financial Advisors in servicing clients including preparing
financial plans, conducting investment research and completing
client trades and transactions.
Receive and place orders as directed from Financial Advisor and
assigned clients. Reply to queries regarding general market
information such as quotes and news, as well as trading and order
features such as GTC expiration dates and settlement.
Process corporate actions where a license is warranted, such as
tender offers, optional dividends and the exercise of warrants and
rights.
Schedule and confirm client appointments, enter data in SalesForce,
create meeting agendas and summaries, prepare/coordinate marking
events and perform general administrative functions such as answer
and return calls, manage the expense report process, prepare
routine client correspondence and perform maintenance of client
records.
Manage the financial advisor's calendar to maximize the
appointments' productivity by minimizing travel time and
anticipating the time frame required for presentation and answering
of questions.
Maximize sales opportunities by contacting potential investment
clients based on internal and bank leads. Use product and industry
knowledge to identify existing client, account, and product
attributes that present sales potential.
Provide operational guidance to Financial Advisors ranging from
systems navigation to document fulfillment.
Ensure new business paperwork is accurately successfully submitted.
This includes preparing forms to be presented to clients, obtaining
appropriate signatures, submission and follow-up of new account
documentation.
Mitigate risk through appropriate authentication standards. This
includes the authentication of incoming and outgoing client calls.
Required to perform authentication callbacks for high risk
transactions, such as third party distributions, profile changes
and wires.
Maintain a professional environment and create a positive
impression.
Submit and process certain operational requests as instructed by
the Financial Advisor and/or client. These may include: funds
distributions, deposits of checks, journals, client and account
updates, ACAT initiation and other operational tasks.
Work in coordination with the Financial Advisor to ensure certain
reports are reviewed and addressed, such as insufficient funds for
periodic distributions and RMDs not met.
May assist with physical branch location needs, such as opening,
closing, general requests for maintenance or service.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge,
skill and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Bachelor's degree or equivalent experience and related
training.
Experience in the securities industry and/or a sales assistant
role.
Knowledge of securities markets and brokerage accounts.
Knowledge of the features and attributes of annuity products.
FINRA SIE, Financial Industry Regulatory Authority (FINRA) Series 7
and Series 66 licenses. Candidates who currently hold at least the
Series 7 or Series 66 will be considered and can obtain the
additional license during employment.
Exceptional telephone skills and the ability to appropriately
interact with clients of all experience levels regarding securities
transactions and brokerage accounts.
Effective time management skills.
Ability to communicate effectively and professionally with clients,
managers and other teammates.
Ability to evaluate, assimilate and utilize detailed and complex
written and verbal technical information.
Ability to work in a self-directed fashion.
Demonstrated proficiency in basic computer applications, such as
Microsoft Office software products.
Preferred Qualifications:
Three years of experience in the securities industry.
Previous sales and/or banking experience.
Bachelor's degree in business, accounting, finance, banking or
equivalent education and related training.
Demonstrated experience in a call center or brokerage office
environment, preferably focusing on outbound sales calls.
General Description of Available Benefits for Eligible Employees of
Truist Financial Corporation: All regular teammates (not temporary
or contingent workers) working 20 hours or more per week are
eligible for benefits, though eligibility for specific benefits may
be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability,
accidental death and dismemberment, tax-preferred savings accounts,
and a 401k plan to teammates. Teammates also receive no less than
10 days of vacation (prorated based on date of hire and by
full-time or part-time status) during their first year of
employment, along with 10 sick days (also prorated), and paid
holidays. For more details on Truist's generous benefit plans,
please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be
eligible for Truist's defined benefit pension plan, restricted
stock units, and/or a deferred compensation plan. As you advance
through the hiring process, you will also learn more about the
specific benefits available for any non-temporary position for
which you apply, based on full-time or part-time status, position,
and division of work.
Truist supports a diverse workforce and is an Equal Opportunity
Employer that does not discriminate against individuals on the
basis of race, gender, color, religion, citizenship or national
origin, age, sexual orientation, gender identity, disability,
veteran status or other classification protected by law. Truist is
a Drug Free Workplace.
EEO is the Law
(https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision
(https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify
(https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
Keywords: Truist Inc, Brandon , Brokerage Registered Client Service Associate, Accounting, Auditing , Orlando, Florida
Click
here to apply!
|