Patient Care Coordinator Senior
Company: UnitedHealth Group
Location: Seffner
Posted on: May 22, 2023
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best.Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and your life's best work.SMThe Patient Care
Coordinator Senior reports to the Center Administrator and
functions as a support and back-up for the day-to-day efficient
operations of the clinic.Primary Responsibilities:
- Consistently exhibits behavior and communication skills that
demonstrate commitment to superior customer service, including
quality and care and concern with each and every internal and
external customer
- Represents the Company in a professional manner, following all
Company policies and procedures
- Uses, protects, and discloses patients' protected health
information (PHI) only in accordance with Health Insurance
Portability and Accountability Act (HIPAA) standards
- Assists with daily operations, management, policy/procedure
adherence, billing, budget controls, corporate policy compliance,
HMO compliance, and utilization control
- Assists with training of staff and assuring proper application
of standard operating procedures
- Coordinates all staff meetings for professional, technical and
support staff departments
- Accurate information of required end of month reports and other
requested reports
- Development of professional working relationship with Center
Administrator to ensure that any issues with staff or patients
regarding, attitude, quality of care, audits or potential legal
issues are handled appropriately
- Performs other duties as assigned
- Have consistent, punctual and reliable attendance
- Ability to travel may be requiredYou'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma/GED (or higher)
- 1+ year of medical front office experience
- 1+ year of previous experience as a team lead
- Intermediate level of computer proficiency (multi-task through
multiple applications including Microsoft Outlook, Excel, and
Word)
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodationPreferred
Qualifications:
- HMO experience
- Knowledge of business office operations, telephone etiquette
and basic bookkeeping principles
- Ability to interact and verbally communicate effectively with
patients and all levels of personnel in a professional, courteous
and effective manner with excellent customer service skills
- Ability to multi- task in a high paced environment with good
organizational skills
- Ability to follow written and oral instructions and to work
with general guidance
- Demonstrate a high professional level of clerical skills
(typing, filing, telephone courtesy)
- Ability to learn and implement appropriate Federal, State, and
local regulations
- Ability to work closely with Administrator to uphold Company
policies and procedures
- Ability to read, speak, write, and understand the English
language fluentlyTo protect the health and safety of our workforce,
patients and communities we serve, UnitedHealth Group and its
affiliate companies require all employees to disclose COVID-19
vaccination status prior to beginning employment. In addition, some
roles and locations require full COVID-19 vaccination, including
boosters, as an essential job function. UnitedHealth Group adheres
to all federal, state, and local COVID-19 vaccination regulations
as well as all client COVID-19 vaccination requirements and will
obtain the necessary information from candidates prior to
employment to ensure compliance. Candidates must be able to perform
all essential job functions with or without reasonable
accommodation. Failure to meet the vaccination requirement may
result in rescission of an employment offer or termination of
employment.Careers with Optum. Our objective is to make health care
simpler and more effective for everyone. With our hands at work
across all aspects of health, you can play a role in creating a
healthier world, one insight, one connection and one person at a
time. We bring together some of the greatest minds and ideas to
take health care to its fullest potential, promoting health equity
and accessibility. Work with diverse, engaged and high-performing
teams to help solve important challenges.At UnitedHealth Group, our
mission is to help people live healthier lives and make the health
system work better for everyone. We believe everyone-of every race,
gender, sexuality, age, location and income-deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes - an enterprise priority reflected in our
mission.Diversity creates a healthier atmosphere: UnitedHealth
Group is an Equal Employment Opportunity / Affirmative Action
employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by
law.UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.#RPO
#RED
Keywords: UnitedHealth Group, Brandon , Patient Care Coordinator Senior, Accounting, Auditing , Seffner, Florida
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