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Finance Process Control Lead Analyst, VP - Hybrid

Company: Citi
Location: Brandon
Posted on: January 26, 2023

Job Description:

Process Control Lead Analyst - VP

The Finance and Risk Shared Services (FRSS) Process Control Lead Analyst is responsible for providing oversight and support to North America FRSS Functions with Risk and Control initiatives, which requires close coordination with other teams across Citi. The ideal candidate must be a strategic professional who advises FRSS on application of risk management.


  • Control Environment: Provides sound guidance to FRSS supported businesses to ensure that the FRSS risk and control framework drives appropriate policies and practices to enable employees in supported business units to identify risks and evaluate exposures of key control deficiencies, analyze root cause, and ensure management has effective and timely remediation plans.
  • Audit Management: Manages engagements with Internal and External Audit Parties, and Regulatory Entities for the FRSS supported processes
  • Process Reviews and Issues Management: Conducts reviews to understand the end-to-end process, evaluate and highlight exposures of key control deficiencies, analyze root cause, and ensure management has effective and timely remediation plans. Manage Corrective Action Plan tracking and reporting for process supported. Manages and reports control issues with transparency.
  • Support other control programs: Contributes to other risk and control initiatives including managing internal and external audit related engagements, Manager Control Assessment (MCA) and implementation of Governance Risk Compliance (GRC), business monitoring, coordination of SOX deliverable, reporting of Risk metrics and best practices
  • Communicate to staff & management on initiatives, timelines, and status including heat maps, dashboards, Senior Management packages, etc.
  • Maintain knowledge in effective business process internal controls, including COSO risk and internal control framework and develop educational and training materials to individuals in the FRSS Organization. To include operational risk policies and procedures
  • Provide support to Risk and Control Management in the implementation of Citi wide initiatives and projects including key corporate policies and procedures
  • Uses communication and diplomacy to guide and influence others, in particular colleagues in other areas and occasional external customers. Qualifications:
    • 6+ years of experience in risk advisory, operational risk, compliance, internal control, and/or project management related functions within financial services or shared services industry
    • The ideal candidate will have highly analytical, management and communication skills.
    • Skilled at building partnerships across functions and regions; collaborates well with others with experience working in cross-cultural global teams
    • Requires a collegial and service-oriented demeanor and an ability to challenge existing conventions and make recommendation for improvements
    • Experience with applying principles, methods and techniques in the design and operation of process controls and their system components
    • Comprehensive knowledge of compliance policies and processes and proficiency in risk and control related practices
    • Capable of providing leadership in optimization and efficiencies in control practices for the business as well as the resolution of cross business issues
    • Well versed in developing new ideas and improving current processes and proactively engages business and functional managers to mitigate risks
    • Strong knowledge of US GAAP and Financial Control risks and controls for Financial Services companies
    • Exposure to regulatory and control models
    • Strong Communication and Presentation skills - comfortable with public speaking across various forums and be able to communicate effectively and logically
    • Able to identify trends and themes from high volume information sources and synthesize reports for easy consumption of senior business managers
    • Proficiency in Microsoft Office suite of products
    • Project management experience a+
    • Risk certification a+
    • Audit certification a+
    • Must be eligible to be employed in the US for any employer, this position is not offering Visa sponsorship.
    • This location will be at our Tampa, FL office and is not eligible for remote work Critical Competencies:
      • Lead through influence and adapt in a changing environment
      • Thinks strategically and articulates concepts clearly. Sound critical thinking and analytical skills; identify and articulate root cause
      • Interpersonal skills with a demonstrated ability to achieve results and ability to act with sense of urgency
      • Effective communication (written and verbal) and be able to present information to various levels of management
      • Work independently as well as part of a team. Self-motivated and positive attitude
      • Solid time management skills and proven ability to meet deadlines and ability to deliver on multiple priorities As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients', best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers' client and partner processes to deliver excellence through secure, reliable, and controlled services.

        Citi Shared Services (CSS) is a vital partner to the Corporate Finance and Human Resources organizations. We ensure financial and human resources operations and processes throughout the entire employment life cycle are carried out through the performance of world-class, scalable operations. We also deliver excellence in mission-critical, global products and local services for 84 countries. Furthermore, we manage the governance of the Citi Solutions Center Network, which serves 98,000 employees, supporting Citi's businesses and operational units. Our diverse profile of products and services touches every Citi employee.

        Our strategic priorities, which include enhancing our safety and soundness standards, elevating both leadership and manager capabilities, as well as designing innovative solutions to eliminate pain points, enable us to continually raise the bar. We are implementing cutting-edge digital tools, exploring dynamic reporting capabilities and self-service platforms, and adopting forward compatible behaviors, all while modeling a customer-centric mindset. 90% of the CSS family calls one of our strategic hubs (Budapest, Costa Rica, Manila, Mumbai, and Tampa) home. Each hub offers a unique energy and a myriad of development and engagement opportunities, but the common attribute that cuts across them all is a strong sense of community. We are long-standing champions of diversity, which is consistently reflected in our decisions and actions. Our employees value meritocracy demonstrate passion for growth and development, and model dignity and respect for all.

        Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

        About Citi

        Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

        Additional information may be found at YouTube: Blog: Facebook: LinkedIn: .

        Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.


        Job Family Group:

        Finance -

        Job Family:

        Process Control

        Time Type:

        Full time

        Primary Location:

        Tampa Florida United States

        . click apply for full job details

Keywords: Citi, Brandon , Finance Process Control Lead Analyst, VP - Hybrid, Accounting, Auditing , Brandon, Florida

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